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webroot is blocking sites


Webroot is blocking sites that i used to be able to visit. Such as LL Bean and some New York Times sites
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Best answer by Rakanisheu Retired 11 August 2014, 10:11

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10 replies

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
I have no issues going here: http://www.llbean.com/ or here: http://www.nytimes.com/ can you check the exact link here to see what it says! http://www.brightcloud.com/tools/url-ip-lookup.php
 
Thanks,
 
Daniel 🙂
pixel.monitor1.returnpath.net/pixel.gif?r=9dbaad520ccf...
 
I dropped the http because I couldn't get a copy of the whole link
 
 
 
Userlevel 7
No issues here either. Clicked some links on NY Times with no issue.
If this helps I am clicking on an email from those sites to try to access thgem
Userlevel 7
Badge +56
@ wrote:
If this helps I am clicking on an email from those sites to try to access thgem
Are you sure they are Legit links from the emails? Can you post the links and I will remove them after my checking if they are bad!
 
Thanks,
 
Daniel 😉
Userlevel 7
@ wrote:
If this helps I am clicking on an email from those sites to try to access thgem
Welcome to the community @!
 
For future reference, in the event that you receive a mesasage from Webroot ,you can always check a url reputation with BrightCloud. If BrightCloud lists the URL as trusted, you can ask for verification from tech support by submit ting a support ticket. Support will advise if the url is in fact malicious or if the message is a false positive.
 
Please come back often and share your experiences!
 
Beth
Userlevel 7
Badge +56
@ wrote:
pixel.monitor1.returnpath.net/pixel.gif?r=9dbaad520ccf...
 
I dropped the http because I couldn't get a copy of the whole link
 
 
 
@  May I ask if your getting that info from WSA's Scan Log?
 
Example:
Thu 07-08-2014 14:26:14.0870 Blocked website: hxxp://pixel.monitor1.returnpath.net/pixel.gif?r=69142ec9dfc150b7c94facc251da0ed44e2c2132 (Rep: 10/Cat: 71/Det: BC)
Thu 07-08-2014 17:22:58.0527 Blocked website: hxxp://edge.quantserve.com/quant.js (Rep: 10/Cat: 56/Det: BC) Fri 08-08-2014 10:30:27.0872 Blocked website: hxxp://pixel.monitor1.returnpath.net/pixel.gif?r=69142ec9dfc150b7c94facc251da0ed44e2c2132 (Rep: 10/Cat: 71/Det: BC)
Fri 08-08-2014 18:22:22.0775 Blocked website: hxxp://t.brand-server.com/match?bidder_id=1&external_user_id=24cf401d-9b53-42fa-ba5b-475f416cc05c&r=http%3a%2f%2fmatch.adsrvr.org%2ftrack%2fcmf%2fgeneric%3fttd_pid%3dcentro (Rep: 38/Cat: 5/Det: BC)
Fri 08-08-2014 18:22:25.0552 Blocked website: hxxp://s.cxt.ms/action2.js (Rep: 10/Cat: 56/Det: BC)
Sun 10-08-2014 16:17:12.0397 Blocked website: hxxp://as.casalemedia.com/j?s=143021&a=4&id=559174246&p=14&v=2&inif=1&l=0&t=0&w=1600&h=870&z=240&u=http%3A%2F%2Fapplicationpc.theweathernetwork.com%2Fapplication%2Fpcpointcast%2Fmain_en.html%3Flang%3DEN%26product%3Dweather%26placecode%3DCAON0511%26visitorID%3DD1F944A37C334C25945F31A72167E186%26app_ver%3D6%252E0%252E2%252E5%26download_location%3DTWN%26prop16%3D1962%26prop17%3DM%26act_date%3D2014%252D07%252D21%26cityLabel%3Dhome%26postalCode%3DL1G7B6%26locationType%3Dcity%26lat%3D43%252E94057800%26long%3D%252D78%252E87406400%26cityName%3DOshawa%252C%2520ON%252C%2520Canada%26cityProvCode%3DON%26cityCountryCode%3DCA%26cityCountryName%3DCanada%26switchto%3Dc%26measurementUnit%3Dmetric%26homecity%3DCAON0511%26pcLocation%3DE1239967%26pcSegment%3DPS29%26os_name%3DMicrosoft%2520Windows%25207%2520Ultimate%2520%25206%252E1%252E7601%26appstate%3Dmax%26rnd%3D99534701 (Rep: 10/Cat: 57/Det: BC)
 
As these are normal behaviour for the Web Shield and you don't really see them get blocked we will ask @ to see if he can add some more insight?
 
Thanks,
 
Daniel 😉
Userlevel 7
There is nothing in our current web site database or even our old one with that domain name. I dont reconise that website but it looks like its a company server address as you get the following message:
 

Return Path Inc - Campaign Insight Server

You will be automatically forwarded to the Return Path corporate web site in 10 seconds. If you are not, please use the following link.
 
I can visit all the sites in your original message with no issues. 
Userlevel 7
Good morning all... ::yawn:: and Welcome webmess to our little corner o' the Web ;-) 
 
May I ask why we're all trying to link to a tracking pixel?  As everyone else has previously stated, there are no problems with the LLBean and/or NY Times web sites, so, I'm not clear as to what the true problem/issue is here?
 
<< START EDIT >>And I almost forgot... can you please let us what which web browser and version you are using?  This will help pin down the issue.<< \ END EDIT >>
Unfortunately webroot closes the email before I can check the sender. This is a new experience. It never did this before.

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