On windows, my Webroot tray icon recently showed an exclamation point, indicating I was infected. When I ran a scan, however, it came up empty. Similarly, when I tried to follow these instructions to save a threat log, the application told me the threat log was empty. The icon also no longer indicates there is any threat or infection.
Is this something I need to worry about? Should I assume that my system is fine, or are there steps I should take?
Thank you in advance.
Best answer by TripleHelixView original
You should be fine but if you want a free security check then please contact Webroot Support via the ticket system and they will let you know.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.