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Webroot SecureAnywhere Complete - days remaining question

10 years ago
18 November 2013
7 replies
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tiki_alan
New Voice
6 replies

Hi,

I recently bought Webroot SecureAnywhere Internet Security Complete - I was told that I need to wait till my current Webroot secureAnywhere complete subscription expires before installing this new keycode. I think this is kind of silly.:@..

Can I install my new Webroot complete (today) and somehow you guys behind the scenes add my remaining days (from the old keycode) into this new installation? :D

Thanks,
Alan

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Best answer by MikeR 19 November 2013, 00:22

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7 replies

Userlevel 7

Baldrick
Gold VIP
16060 replies
10 years ago
18 November 2013

Hi tiki_alan

Welcome to the Community Forums ( I am sure that you have been welcomed...but not yet by me...:D).

I am no expert in license codes, subscription periods, etc., but I am sure that some Community member (one wiser than me @ in this area) will be able to advise on this.

For what it is worth, and if you do not get a reply, then I would log a Support Ticket, and ask the guys (and gals) there if what you hope that you can do is possible or not.

Regards

Baldrick

Userlevel 7

Miquell
Community Leader
842 replies
10 years ago
19 November 2013

Hi tiki_alan,

Have read this thread: https:///t5/Webroot-SecureAnywhere-Antivirus/Activate-a-New-license/td-p/41380?

If both licenses deal with WSA Complete, in my opinion, you should try to contact the Support and ask them to merge these two licenses into one. I believe this is possible, because Guys (and Gals) from Webroot Support are always trying to help their clients:D

Regards,

Mike