can' t contact customer service by phone or e mail

  • 20 March 2015
  • 6 replies
  • 1158 views

Help

6 replies

Userlevel 7
Badge +56
@ wrote:
Help
Hello and Welcome to the Webroot Community!
 
May I ask why you can't and is there something we can help you with? Did you try the office closes to you? http://www.webroot.com/us/en/company/contact-us
 
Thanks,
 
Daniel 
They do not answer the phone and e-mail is set back address unknown
Userlevel 7
Badge +56
Can we help you? Can you tell us what the issue is? Did you try a Support Ticket? Webroot Customer Service
 
Thanks,
 
Daniel 😉
Unable to install on second machine, refused password and key
I tried all the numbers and e-mail addresses and got nowhere other than an answer by e-mail that they got my e-mail, no other response.
Userlevel 7
Badge +56
@ wrote:
Unable to install on second machine, refused password and key
Where did you purchase WSA from? Would be a Best Buy Subscription via Geek Squad? Have you setup your online console? Webroot SecureAnywhere Online Console you may need to remove a system before putting it on another?
 
Thanks,
 
Daniel 

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