I have a small NAS attached to my network. I have it mapped as the Z: drive on the computers on the network. I want to periodically scan the drive with Webroot from one of those computers (I don’t care which one, as long as I can get it to work). That does not seem to be possible right now.
When I right-click on the Z: drive in File Explorer and select Scan with Webroot, it only scans the root directory and quits. If I select a folder below the root, it scans that folder but none of its sub-folders.
So, it appears that on a mapped network drive Webroot is unable to scan anything more than a single directory at a time. This is a problem/defect that appears to go back at least 8 years. The only other reference I could find on here was a topic that was created 8 years ago describing the same problem. The most recent post in that topic was 6 years ago and the problem still existed then.
Has the defect been corrected since then? If so, what do I need to do to persuade Webroot to scan more than a single folder at a time on a mapped network drive?
Best answer by Canuck-KenView original