Best answer by SsherjjView original
how to transfer Webroot to a new device
Will be getting a new phone soon. Is it difficult to transfer my Webroot to the new phone? Thank you :D
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That's awesome news!
Thanks for getting back to us. I know how important it is to have ones mobile phone protected. I wouldn't be without Webroot myself... Glad the support team was able to fix your issues!! They are the best!
Hope to see you browsing around and if you have anymore questions then you know where to come. This is the best Forum on the planet IMO!
Have a great day!!:D
Great we would like to know how this was resolved for you when you get a chance!
Thank You for saying that! That's awful sweet of you.
But I enjoy helping others and it's gratifying to know that one is appreciated for doing so. I do hope you get your issues solved and if you need more help ..please holler and we can start all over. Hopefully Support has helped you?
Your very welcome and all of us on this forum are here to help in any way we can, We are a very friendly group of Volunteers who love what we do. :D
Sorry you are having these troubles. Would you submit a Support Ticket and they will get this sorted for you.
When you open your Support Ticket add this link to this post and they can see what has already been suggested.
Please let us know how things turned out for you.
Please follow these instructions here to uninstall Webroot from your mobile device.
Following these instructions will remove the device from your online account, but it will NOT uninstall the app from your device. Be sure to uninstall the app before taking these steps.
Mske sure you have your keycode ready for installation.
Hope this helps and if you run into any problems then just holler!;)