I was here yesterday, asked question about a quarantined file.

  • 8 September 2014
  • 1 reply
  • 309 views

I was given steps to view the steps to view the quarantined item, but those steps do not work.  I have a mac and when I try to click on mac security, nothing happens.  I still have the item in quarantine, but since I don't have any idea what it is or where it is used, I'm not sure what to do.  I think it has something to do with word for mac, because when I signed in to use my mac, word was active.  I haven't been in word for mac.  Something else activated it, not me.  So, if it was this quarantined item, then if I remove it, without knowing what it is, then I might lose some of my writing.  I cannot afford to lose any of my writing.  It is crucial that I know just what this is.  
 
I appreciate any help anyone can give. 
Thanks.
VG

1 reply

Userlevel 7
Hi Majinja
 
I am not sure that I quite understand...but you should be clicking on the cog/gear symbol to the right of Mac Security...and that should present a set of tabbed pages one of which is 'Quarantine'.
 
Hope that helps?
 
Regards, Baldrick

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