Solved

Secure Anywhere Installation New PC

  • 8 December 2019
  • 2 replies
  • 184 views

Userlevel 4
Badge +15

I just installed WSA in a new PC Desktop. I installed it directly from the website and it gave me version 9.0.26.61. I can’t figure out how to get the latest version, 9.0.27.49. Is my PC protected? Is there an installer I can use to get the latest version? Thank you.

icon

Best answer by ProTruckDriver 8 December 2019, 02:30

Hello @jreddoch 

This post form BigDad_69 should answer your question:

This is the response I just received from Webroot.

START

9.0.27.201 is 9.0.26.61 repackaged. It's an easy way for customers stuck on 9.0.27.49 to "roll back" the version. Seeing as Webroot will only update if it's a newer version number. So please keep 9.0.26.61 installed, no need to update to 9.0.27.201 as it's exactly the same. 9.0.27.49 also cased issues with printer/scanners and some gaming software, we only received a handful of reports relating to "slow downs".

Sorry I know that must be confusing, I hope this helps to clarify.

END

https://community.webroot.com/webroot-secureanywhere-antivirus-12/windows-10-1909-reporting-webroot-is-off-webroot-is-slowing-computer-341071#post351401

HTH,

Dave

View original

2 replies

Userlevel 7

Hello @jreddoch 

This post form BigDad_69 should answer your question:

This is the response I just received from Webroot.

START

9.0.27.201 is 9.0.26.61 repackaged. It's an easy way for customers stuck on 9.0.27.49 to "roll back" the version. Seeing as Webroot will only update if it's a newer version number. So please keep 9.0.26.61 installed, no need to update to 9.0.27.201 as it's exactly the same. 9.0.27.49 also cased issues with printer/scanners and some gaming software, we only received a handful of reports relating to "slow downs".

Sorry I know that must be confusing, I hope this helps to clarify.

END

https://community.webroot.com/webroot-secureanywhere-antivirus-12/windows-10-1909-reporting-webroot-is-off-webroot-is-slowing-computer-341071#post351401

HTH,

Dave

Userlevel 4
Badge +15

Thanks!

Reply