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urgent google chrome update keeps appearing on my screen. Takes up the entire screen. What is this?

  • 21 August 2016
  • 6 replies
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Userlevel 5
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I keep getting a pop up that takes up the entire scree with the google chrome circle that reads URGENT CHROME UPDATE - UPDATE NOW 
 
What is this? Is it legit? I do use google chrome but not sure if I should click on it. Webroot scans show I have no threats.
 
What do I do? 
 
Thanks!
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Best answer by Baldrick 21 August 2016, 20:18

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6 replies

Userlevel 7
Hi baitnhooklure
 
I would say that this is a SCAM, as I have never heard of or seen Chrome behave like that. DO NOT click on anything related to that popup.
 
And if you can get access to the Chrome Settings menu I would ASAP install a good Ad/Pop-up Blocker! For Chrome many of us use and recommend:
 
uBlock Origin: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp
 
Regards, Baldrick
Userlevel 5
Badge +12
Thank you:) I clicked the first link and added Ublock to Chrome. I appreciate it.
Userlevel 5
Badge +12
Works Great!! No more third party pop up ads when I am on my email home page and other sites. Also, I like the Ublocker icon in the upper right hand corner. I can click on this and see the third party sites that were blocked on the site currently on. Glad I asked the community and appreciate your timely reply Baldrick.

The lesson I learned is don't click on popups and ask Webroot community for help. Last year before Windows 10 included a media player I downloaded a free download for media player and the icon looked like a traffic cone. Soon thereafter my email address got hacked and also my bank account was jeopordized. Lesson learned - don't download free software like this. Thanks again for your support.
Userlevel 7
Hi baitnhooklure
 
You are most welcome...glad that has resolved the issue for you. :D
 
Sounds like you download the VLC Player...which actually is a legit app and which I use with no issue. If I may give you a tip? Always make sure that you download apps from the author's website or from a site they recommend and never from 3rd party download sites as many a a haven for piggy back software and malicious apps.
 
Regards, Baldrick
Userlevel 5
Badge +12
You are right! I remember goggling that VLC Player and a bunch of websites appeared. I clicked the incorrect one. I'll never do that again. Soon thereafter I uninstalled it however the damage was already done. Thanks again for your help:)
Userlevel 7
Hi baitnhooklure
 
As I said before, yo are more than welcome.
 
We have all been there at some point...but that in a way is how one learns. ;)
 
Take care out there.
 
Regards, Baldrick

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