To Start off, both me and my mom were updated to Webroot SecureAnywhere Essentials about 6 months ago. We both currently have version 18.104.22.168 (we're on the same license) and we both use PCs that run Windows 7. Before the update (aka the old version of Webroot), we would run scans, and it would catch everything, and it worked great. However, after the update, we both noticed that our scans would not detect any threats. I thought this was normal at first, but six months later, and after 50 or so scans, Webroot has not detected a single thing. I know that this cannot be pure luck, because Webroot was always catching things, on the old version. We checked to see if our subscription had run out, but we still have 279 days left on it. So...all in all, we're a little confused as to why nothing has been caught, ever since we were updated to the new version. Any help or input is appreciated! On a side note...we both have all of our Webroot firewalls and shields activated.
Best answer by YegorPView original