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Website is being blocked, why?

  • 30 October 2013
  • 2 replies
  • 46 views
S
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I need to resolve an issue between webroot software and our website StockConsultant.com. Users and our subscribers have emailed complaining that Webroot has red X this site on google.com and in some instances has not allowed them to access our services they paid for. We have been in business online since 1999 (14 years) and are a financial site. Need to get in contact with somebody to resolve this issue immediately. 
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Best answer by explanoit 30 October 2013, 16:49

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explanoit
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Userlevel 7
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Hi Stock,
In your case you can call or submit a ticket to their business support line. They pick up immediately after you hit 2.
 
Endpoint Protection SupportSubmit a ticket
Call 1-800-870-8102
---------------------------------------- Business Products Sr. Community Leader and Expert Advisor - WSA-Enterprise administrator over 2000 clients First company to 1000+ WSA endpoints | Power User / Business Ambassador / WSA-C and WSA-E Beta tester Find me on Twitter!
S
Rank
yes Ron from Webroot said it was a false positive and is updating the database, I wish there was a url to verify the fix since I do not have the software.

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