will webroot automatically scan a pop-up notice to download an update?
I am getting a 'click to run" pop-up saying an update is available and askinmg if I want to start downloading now. How can I know if webroot will scan it for safety?
Userlevel 7
+62
Welcome to the Community goatmother,@ wrote:
I am getting a 'click to run" pop-up saying an update is available and askinmg if I want to start downloading now. How can I know if webroot will scan it for safety?
Can you please give us more information on this popup update?
Regards
Userlevel 7
Hi goatmother
Welcome to the Community Forums.
Sherry is quite correct. We need to understand more about how and what the popup is presenting as, since there are a number of instances in which a popup can be legitimate. We need to know when it appears, i.e., judt when using a specific browser, when accessing specific sites, or when no browser is being used, etc.
Manynthanks in advance.
Regards, Baldrick
Welcome to the Community Forums.
Sherry is quite correct. We need to understand more about how and what the popup is presenting as, since there are a number of instances in which a popup can be legitimate. We need to know when it appears, i.e., judt when using a specific browser, when accessing specific sites, or when no browser is being used, etc.
Manynthanks in advance.
Regards, Baldrick
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