You need to verify your email address in order to activate your subscripti
I purchased Webroot online and activated my account. I received the email to verify my email address, which I did. Now everytime I open Webroot the screen tells me that I need to verify my email address in order to activate my subscription. I click on the Activate Now Icon and immediately the screen tells me that my keycode and email are already active. I have tried activating the keycode again, same thing happens. I uninstalled and reinstalled, same thing happens. Any ideas?
Userlevel 7
Hi jken
Welcome to the Community Forums.
In the circumstances, given all that you have tried, I would Open a Support Ticket so that the Support Team can investigate the issue for you.
Regards, Baldrick
Welcome to the Community Forums.
In the circumstances, given all that you have tried, I would Open a Support Ticket so that the Support Team can investigate the issue for you.
Regards, Baldrick
Thank you, I will open a support ticket.
Userlevel 7
You are most welcome...do let us know what the outcome is as and when you hear back from the Support Team. :D
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