Issue with WiFi Security

  • 24 September 2023
  • 2 replies

Is anyone else having problems with WiFi Security regularly disconnecting and connecting?

Up until about 6 months ago, the VPN has stayed connected constantly but lately it’s constantly disconnecting and reconnecting.

Does anyone know what’s going on?


Best answer by ProTruckDriver 24 September 2023, 20:05

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Userlevel 7

Hello @jeffwohnsiedler 

Welcome to the Community Forum. 😀

If you’re having problems with your Wi-Fi Security it’s best to get in contact with Webroot Support.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Thank you for the response. 

I submitted a ticket and have already heard back from support.