Fix This Now NOT WORKING :(
Latest up update has turned off Install Shield, File System Shield and Execution Shield an all 3 Fix This Now buttons do nothing when I try to fix it 😕 only one that worked was to run a Scan 😞
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I think if you copied and pasted a link to this thread, the support team would probably be able to see what is going on and what steps have already been tried, and that way you don't have to explain it again 😃.
Maybe something like: Hello, I am having an issue with Webroot SecureAnywhere on my tablet. I already posted about it in the forums here https://community.webroot.com/t5/Webroot-Mobile-for-Android/Fix-This-Now-NOT-WORKING/td-p/115990 but they weren't able to help me. Thanks, [your name here].
Hope this helps,
I'm open to any recommendations 🙂
Have a nice rest of the evening and holler again if you decide you want more help. As I'm sure a Support Ticket could resolve your problems in minutes.
So take a break and think about it...
Take Care Sassyd13
EDIT: For future uninstalling help
Have you looked at this link?
Also, Webroot Mobile does not currently appear in Android Settings, Apps. But you can find it by opening the Google Play app, andgo to My Apps. The listing for the Mobile will have the option to Deactivate. That should remove it and then you can re-install it. (Try the instructions in the link first.)
I agree that a trouble ticket is the way to go... it looks like most things have been done that can be here.
Again my apologies for the lateness of the above... I had an email from the earlier @ to me, and I failed to read everything before replying.... UGH. ;(