Re: Scan my Galaxy S5 for viruses

  • 2 January 2017
  • 4 replies

Userlevel 7
Badge +33
Hey @
If you strongly believe your phone has been compromised in some manner, the best course of action is to completely wipe and reset the device to factory.
Then once back online, get all your applications and the phone's OS as up to date as possible. From there you can always install the Webroot mobile protection onto the device (if it's an Android) and go from there.

4 replies

Please scan my Galaxy S5 for viruses.
Userlevel 7
Hello @ and welcome to the Community.

Have you already installed the Webroot app to your Samsung Galaxy S5? If not, we would be happy to assist you with doing so.

Please let us know how we can best help.

No download yet. My ram is also full. I have webroot  but how to clean phone is scary. There are so many apps which one is best?
Userlevel 7
It sounds like you'd be best reaching out to our Support Team directly.

They'll be able to assist you and also address any other concerns you may have:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: