Everytime I try to open up chrome, I get the spinning icon and nothing opens. If I disable Webroot, I can open it up no problem.
I am using windows 10 home edition.
Chrome - spinning icon and nothing happens on Windows 10 Pro also. I disabled Webroot and Defender and had success. Reinstall Webroot and still able to launch Chrome but launch is slower than without Webroot.
Hello @Kalannar and @msmith
If your issues continue please Submit a Support Ticket as they will want to look into it.
Please have some patience as support is busy.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
I can’t submit a support ticket. It asks for my password, which I provide but then does nothing. It says it needs cookies for the site to work, when I hit ok, still nothing.
You can call Support during the week at 1-866-612-4227
Mon - Fri 7 AM to 5:30 PM (MDT)
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