I purchased a Webroot SecureAnywhere renewal on 8/3/2020. On my Windows 10 system, many times since then Windows Security informed me that my subscription has expired. On at least 2 occasions, I updated the key code in the Webroot application, the expiration date was extended and Webroot ran a scan and everything seemed good. The next time I restarted the computer, Windows again indicates the subscription expired. Now, although I see Webroot running in Windows Task Manager Processes, I cannot start run it from the menu as I get a "must be run by an administrator" message - even if I run it as administrator. I also no longer see it in the hidden task bar applications running.
I should also mention that from the Windows Security, Security Providers page where it says "Your subscription to Webroot SecureAnywhere has expired", if I click on the Open App or Renew buttons, Windows asks for permissions to run WRSA.exe but nothing happens - Webroot does not start up.
How do I get Webroot to work again, and Windows to recognize I've renewed Webroot?
Best answer by SsherjjView original