When downloading some programs they ask you to temporarily shut off the antivirus program. I had no problem when I used AVG...what I used for the past 3 years. I cannot figure it out for webroot. I blew it with the last program I downloaded; because my husband kept bugging me to download it I just did it WITHOUT DISENGAGING THE VIRUS PROTECTION. Did I ruin the program? Will upgrading the program fix it if I did or is it completely shot? I CANNOT believe I did it, but that is what happens when someone keeps bugging you to do things when you are writhing in pain and hopped up on pain pills.
Help please help.
Best answer by grettat
The spot was already checked off to shut off manually ad the shut down protection worked fine. Thank you. I don't know how you get these screen shots, but they are fantastic. They make helping someone so much easier. I sure wish I knew how to do them.