Since a while ago Webroot has been acting a little weird. Installers sometimes take forever to load and my Autohotkey scripts are occasionally blocked. I've allowed the exes in detection configuration but it doesn't seem to help.
I know Webroot is at fault somehow because when I disable Webroot there's no slowdowns or blocked executions.
Does anyone know what's causing this?`:@
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I would suggest you to open a support ticket. They will probably instruct you how to collect and send logs. It seems to me that some process(es) will need to be whitelisted in the cloud.
Any installer will take long. Just now for instance, I was installing VLC, and it ground to a halt. I killed Webroot and POW, VLC was hastily installed. Webroot seems to hang when "authenticating files".
It should help but if your still having the issue and you have tried Jim`s idea then we can try a few other ideas.
Anyway why do they have to be whitelisted in the cloud when I'm doing it locally? Is there a flag somewhere to ignore cloud settings?
Also, I don't believe they see your files, but MD5 hash values which are a bunch of gibberish looking numbers/letters.
- Open Webroot
- Select the option "System Tools"
- On the System Tools screen click the Reports tab
- On the Reports tab screen press the Save as.. button.
[u] c:windowssystem32cmidialogs.dll [MD5: 8BAEB21862D8CDD17AD2294709EB0F4C] [Flags: 40080010.2742]
[u] c:program filesiomegaiomega encryptionplxtech.das.dotnetapi.dll [MD5: 80505583366D74E12206281526919F04] [Flags: 40080010.2743]
[u] c:program filesiomegaiomega encryptiondeviceaccess.dll [MD5: 9D79DC423EE0CB8C6442093C3CC9FA09] [Flags: 40080010.2746]
[u] c:program filesiomegaiomega encryptionplxtech.das.gateway.core.dll [MD5: 5D17D848CD2C1FAECFB9A945CE136AC9] [Flags: 40080010.2747]
It's not just Webroot.