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What is Webroot s policy on participating in SE Labs ?

  • 21 June 2018
  • 36 replies
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Hello Webrooter

What is Webroot s policy on participating in SE Labs  Antivirus Tests?
 
Latest consumer Test 
 
Latest SMB Test 
 
Latest Enterprise Test
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Best answer by PVaddi 28 June 2018, 20:41

All,
As you might have noticed, we have just launched the Script Shield Beta and the feature will be generally available once we get through the beta and incorporate any feedback from this phase. 
 
Anti Exploit is an upcoming feature that is gettoing ready for Beta as well. More on that soon.
 
Thanks
Pawani
 
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36 replies

 
Webroot is a voluntary participant in SE Labs testing.
Webroot will continue to be evaluated by SE Labs in the coming quarters. 
 
While this inital round of testing wasn't the strongest for WSA, testing did take place before two new efficacy focused features were introduced to the product. 
 
The SE Labs report also includes this comment. 
 
Userlevel 7
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All,
As you might have noticed, we have just launched the Script Shield Beta and the feature will be generally available once we get through the beta and incorporate any feedback from this phase. 
 
Anti Exploit is an upcoming feature that is gettoing ready for Beta as well. More on that soon.
 
Thanks
Pawani
 
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Thanks for the great info @ and @
 
Cheers,
Userlevel 7
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SE Labs has always showed that WSA is very bad and if that is true we would see many complaint's on the Webroot Community about infections but that is not the case!

 

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Thank you @ and @
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Greetings TOTAL Member, " so what is so special about (paid) Webroot ???? " Well for one, it has very happy and satisfied return customers just like yourself. I'm going to take it for granted that you are an intelligent individual seeing that you yourself have been a customer of Webroot for two years. If you were not satisfied with the service and protection you have been receiving, you certainly would have switched over to one of the other Internet Security Services that are available.
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Hi Marc4711 hope your well. Now, at last count there were one bazillion and a half. The half is because there is a very happy Webroot customer who happens to be pregnant. I hope my answer was as important to you as your question was to me.
May you have a blessed and stress free day.
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@ wrote:
It looks like the forum software keeps erasing the link.  I don't know why.  Just do a Web search for Webroot and Techradar and 2018.
You're exactly right, the spam filter ate it. Went ahead and restored your post, sorry about that!
@
 
I really hope you haven't been completely put off (você não foi completamente desanimado) by the reply to your question: how many Webroot users? We generally try to be friendly and civil in our replies, but I know that sometimes I, certainly, fail (faltar) in this. We're all only human :(
 
In answer to the very first post you contributed to this Forum, @ has already given you an excellent and very helpful and informative explanation about how Webroot works and why (therefore) it does not perform well in traditional tests. I cannot explain it better than he.
 
Unfortunately he did not address your other question in that post: how many Webroot users are there? So perhaps I can try and address that. This is information that Webroot does not publicly divulge (divulgar). However it is possible to deduce the number of users by consulting their different press releases and attempting to "read between the lines": see here.
 
For me personally, this has always been a relatively insignificant factor in choosing my AV. Actually, Webroot's security protection product is built on the technology that was developed by a tiny British company, Prevx, and that it acquired in late 2010. I started using Prevx in 2006. I found that, despite its relatively tiny user base, it protected me where other much larger AV companies had failed. That experience has continued with Webroot.
 
Incidentally, here is a simple and, I hope, non-technical explanation I gave about a year ago about how the three most fundamental parts of that technology work.
 
I hope this will help you in making your decision on which AV to use, and very much hope that this will not be the last time we see you here. I look forward to your future contributions and questions 😃
@ wrote:
I do not understand why is so difficult for you to understand???
 
If webroot fails a test , the test is "not accurate", "the real life situation is different" and "we have a revolutionary approach"
 
So, screw with SE Labs!
 
Claudiu, yes, you really do have a problem.
 
As I said in my previous post to you, you have already seen the light as to how mediocre our product is: see here and here. You have also correctly concluded that we are a group of mentally deranged cranks and yet, despite the fact that you promised you were going to follow my advice and finally move on with your life, here you are again, still continuing regularly—virtually every 24 hours since then (10/13/2018, and probably since much longer ago than that)—logging in to this AV Forum !!??!!
 
Indeed, more than six years have passed since you first saw the light (see my 2nd and 3rd hyperlinks), yet you still can't seem to liberate yourself from our clutches. Quite apart from the FUD that you're creating, I'm honestly concerned for your sanity, Claudiu.
 
However... Our mission is to help everyone who comes with a problem to this Forum. You've made the first step by admitting to your problem which is a courageous and laudable first step.
 
So as I see it, there are three avenues open to us now, Claudiu:
  1. We could advise you as to the nearest headshrink where you live. I believe, unless I am mistaken, that is Mississauga? If so, TripleHelix really doesn't live that far from you. (We’re all cranks so, as I’m sure you’ve already deduced, we all of us know a headshrink from our local area ;))
  2. We could ask Webroot management to ban your IP address from being a Forum member (I know this is not normal Webroot Forum policy, but I’m sure if I plead the particular merits of your case to management, they would earnestly consider making a rare exception in your case)
  3. We could simply ignore your posts—but that could be quite difficult, as you have this addictive habit of creating new usernames without telling us beforehand (Btw how many is that now? I've actually lost count :()
 
We're here to help. So please indicate which avenue you think would be the best one for us to follow..
 
Keith
 
PS. Also see this
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@ wrote:
 "...testing did take place before two new efficacy focused features were introduced to the product "
WSA is at least 5 years old , ( if not more) by now should be a mature product with full potential.
 
No amount of features will improve WSA detection rate due to the "philosophy" behind WSA development.
 
Of course that's your opinion but not all! https://www.mrg-effitas.com/wp-content/uploads/2018/06/MRG-Effitas-2018Q1-Online-Banking.pdf 
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Techradar.com reviewed it a few days ago, and it came in number 3, ahead of ESET, F-Secure, Kaspersky, and some others.
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I personally don't know, but PCMag.com (US) rated it "Excellent" and "Editor's Choice" in October, 2017, their most recent review of it.  They did their own tests.
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https://www.techradar.com/news/best-antivirus
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It looks like the forum software keeps erasing the link.  I don't know why.  Just do a Web search for Webroot and Techradar and 2018.
@ wrote:
I think kaspersky have maximum 2 million users .
I'm not sure that's right.
 
But numbers of customers is a pretty insignificant factor for me in deciding which AV product is the best product and the best product for me.
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yes, for consumer webroot is very bad and not recommended see SE-Labs !!!!
sorry................:(
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"You have also correctly concluded that we are a group of mentally deranged cranks"
It is not correct that we are all mentally deranged cranks.  I, for one, am pretty normal, as cranks go.
 
 "We could advise you as to the nearest headshrink where you live."
I don't think that this should be the only criterion for choosing a headshrink.
 
"We could ask Webroot management to ban your IP address from being a Forum member...  We could simply ignore your posts"
As far as I'm concerned, Claudiu can continue posting.  He doesn't post often enough to create a significant nuisance.  On the other hand, I don't quite see the point of the repeated postings, since in effect he is just reporting that a known and long-standing situation hasn't changed.
 
Thanks.
P.
@
 
Hi again, Marc, and I hope you are keeping well since our last exchange.
 
Regarding your question, I can only speak from my—and other people's—real-world experience so please do take a look at this. If you wish to, feel free to come back with any questions.
 
Keith 😃
Webroot notes that testing occurred before it released its script and antiexploit protection.
 
8. The contents of this report are provided on an “AS IS” basis and accordingly SE Labs does not make any express or implied warranty or representation concerning its accuracy or completeness.
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100% secure !! kaspersky ?! you funny.
Userlevel 1
sorry but webroot comes in all "official" tests bad to miserable way, finger away from webroot there are better av programs.
Bitdefender
Kaspersky
McAfee
Norton
but Webroot , sorry no SIR !!!!!!!!
Userlevel 1
please give me the LINK
Thank you
Userlevel 1
can you tell me how much USER webroot use worldwide ???
McAfee 350 million
Bitdefeender 500 million
Kaspersky 350 million
and Webroot how much ??????
Userlevel 1
Thank you with more users, I did not expect synonymous. I will not write anything anymore because webroot is NOT in question for me and my friends: there are better things from the USA !!!! :)
(VIPRE)

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