Hello. I've had trouble since downloading and installing Webroot. I've set up my account, software is installed and I can't use it because I'm unable to confirm the registration. I get to the point when I'm asked to enter the fourth and sixth (or whatever, since it's random) number of the security code. I set up my "security code" and when I input what I believe to me to be my security code I'm given an error. "Error(UCR102):Invalid credentials, please re-enter" Upon reentering I get the same, then timed out and told to try again in 15 minutes.
I'd like to keep Webroot, but since I'm unable to use what I paid for I just want a refund. Just tired of dealing with theissue. I bought this online, but there's no contact phone number for customer service.