i have some threats on a folder , after webroot detected they , i try to deleted folder , but show error and can not .
then i try use " permanently erase with webroot " for delete forlder , but again show error .
then i erase quarantine and detection configuration and agaian try for delete folder , but can not .
when i shut down my webroot and agaian try for delete folder , but again can not and show error " error deleting file and folder " : it is being used by other person or program "
could you please help me why i can not detect this folder ?
Best answer by durantashView original