The computer will boot up, and after waiting for it to fully load, I'll attempt to connect to the internet but it either will run really slowly or won't connect at all, stating that the proxy won't allow it. I'll go into the browser and change the settings to "no proxy" and it will work better, but the next time I boot up, it starts all over. I contacted Mozilla, and they had me do a bunch of stuff, including uninstalling and reinstalling, and changing a preferences file so that it was forced to build a new one, yet every day, it's back to either slow running or not being able to get on until I tweak the settings. Finally it was suggested it was my computer and eithe a web security software issue or malware.
I've run the software a number of times and no viruses or malware is located. I ran ccleaner to clean out cookies, cache, etc, and nothing (I did not run the registry cleaner - I don't know now to fix any of that and don't mess with it).
Any thoughts? I've been running Webroot for about a month. OS is Windows 7. Not running any other security software in tandem. I switched to Webroot after PCTools got bought out by Symantec. Did a thorough uninstall of that program first.
I use a home network - a router with 3 laptops, a tablet, and 2 streaming video tv boxes (one laptop acts as my server and is rarely used - the 2 other laptops get the heaviest use). Internet comes in via cable modem (and it's been suggested I replace the modem due to service issues - dropped connection, etc). Router is a Belkin. Modem is a Motorolla.
Please keep in mind I'm not deeply computer savvy - I don't like to fool with the registry or advanced files.
Best answer by JimMView original