this is what WHOCRASHED reported to me:
On Thu 05/04/2012 07:13:50 GMT your computer crashed
crash dump file: C:WindowsMinidump40512-21418-01.dmp
This was probably caused by the following module: wrkrn.sys (WRkrn+0x6076)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88000DCB076, 0xFFFFF8800AA9BA90, 0x0)
file path: C:Windowssystem32driverswrkrn.sys
product: Webroot SecureAnywhere
description: Webroot SecureAnywhere
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: wrkrn.sys (Webroot SecureAnywhere, Webroot).
Google query: wrkrn.sys Webroot SYSTEM_SERVICE_EXCEPTION
any clues on how to overcome this failure?
thanks in advance
Best answer by MikeRView original