Best answer by ProTruckDriver
View originalWebroot Filtering extension
Userlevel 1
The Webroot Filtering extension does not show up in Firefox (It is activated)
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TripleHelix
I started off by going to firefox safemode trying to remove the extension so I could install it again….I got into a mixup...so I hit Firefox refresh...and bingo all ok now
thanks for your help
Userlevel 7
+63
Hi
Have a look here and check if all is set and do a reboot of your system!
If it continues then you will need to do a clean reinstall of WSA!
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
- Uninstall WSA and Reboot
- Look to see if this folder is gone: C:\ProgramData\WRData and if it’s there delete it. (Hidden Area)
- Install with the new installer, enter your Keycode
- Let it finish it's install scan
- Reboot once again
- DO NOT import any old settings as you can set it up as you like once it's done
Please let us know if that resolves your issue?
Thanks,
I went to the links and re-installed...all looked OK...until I closed off the page and opened up my browser again...it was not there….I’m no expert but it seems it is not loading when you open firefox
Userlevel 7
+63
I missed Win 10 on last post
Look above as I posted the links to install or reinstall!
I missed Win 10 on last post
Userlevel 7
+63
For Firefox: https://community.webroot.com/web-threat-shield-131/adding-web-threat-shield-to-firefox-342501
Google Chrome: https://community.webroot.com/web-threat-shield-131/add-web-threat-shield-to-google-chrome-in-a-pc-342540
Microsoft Edge: https://community.webroot.com/web-threat-shield-131/how-to-add-the-web-threat-shield-extension-to-the-new-microsoft-edge-341874
Userlevel 7
+63
I went into addons extentions...Webroot filtering extensions was on...so I slid it off...then slid it back on again and the green W appeared in the menu bar as normal...I clicked on it and it said a component was missing….when I closed off the browser and went back again the icon was not there
Can you tell us which Browsers and what OS?
I went into addons extentions...Webroot filtering extensions was on...so I slid it off...then slid it back on again and the green W appeared in the menu bar as normal...I clicked on it and it said a component was missing….when I closed off the browser and went back again the icon was not there
Userlevel 7
+56
Thank You Karin and Happy International Women’s Day to you and all other Webroot Women Staff!@ wrote:
Hey,
we plan to provide similar functionality (the icon in the toolbar) for FireFox in one of the next releases. This is part of the new Web API support and was not available previously for browser extensions in FF. We are still working to get our backward compatibility to older FF versions sorted, so that we don't have to desupport FF ESR.
Cheers,
foo
Cheers,
Daniel 😉
Hey,
we plan to provide similar functionality (the icon in the toolbar) for FireFox in one of the next releases. This is part of the new Web API support and was not available previously for browser extensions in FF. We are still working to get our backward compatibility to older FF versions sorted, so that we don't have to desupport FF ESR.
Cheers,
foo
we plan to provide similar functionality (the icon in the toolbar) for FireFox in one of the next releases. This is part of the new Web API support and was not available previously for browser extensions in FF. We are still working to get our backward compatibility to older FF versions sorted, so that we don't have to desupport FF ESR.
Cheers,
foo
Userlevel 7
+56
Like I said maybe Webroot can't do anything unless Firefox makes the changes? 😠@ wrote:
Still, no harm in sharing my related post in Ideas Exchange with Funkyecat.
Since, Funkeycat wrote: "I'll have to change from Webroot.. Other Anti Virus et al programs have this feature".
I don't want to lose Funkyecat.
Thanks
Userlevel 1
IAs I stated it is a stated function of Webroott, there as I use Chrome and Firefox alternately, I will have to replace WR.
Okay, Chrome build is able to do at this time what Firefox build is not able to do.@ wrote:
Like I said it Could be a (Chrome Built Feature) and nothing to do with Webroot. Maybe Webroot has no control how it shows in Firefox so it would be best to ask Firefox......right.@ wrote:
My read is that Funkyecat has the Filtering Extension installed and is interested in similar to my Request in Ideas Exchange.@ wrote:
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!@ wrote:
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
I've offered bread crumb to my Request.
Okay, as far as we know, there is no way to do that in Mozilla Firefox at this time.
No harm in sharing my Request with Funkyecat.
Thanks
@ @
Still, no harm in sharing my related post in Ideas Exchange with Funkyecat.
Since, Funkeycat wrote: "I'll have to change from Webroot.. Other Anti Virus et al programs have this feature".
I don't want to lose Funkyecat.
Thanks
Userlevel 7
+56
Like I said it Could be a (Chrome Built Feature) and nothing to do with Webroot. Maybe Webroot has no control how it shows in Firefox so it would be best to ask Firefox......right.@ wrote:
My read is that Funkyecat has the Filtering Extension installed and is interested in similar to my Request in Ideas Exchange.@ wrote:
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!@ wrote:
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
I've offered bread crumb to my Request.
Okay, as far as we know, there is no way to do that in Mozilla Firefox at this time.
No harm in sharing my Request with Funkyecat.
Thanks
My read is that Funkyecat has the Filtering Extension installed and is interested in similar to my Request in Ideas Exchange.@ wrote:
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!@ wrote:
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
I've offered bread crumb to my Request.
Okay, as far as we know, there is no way to do that in Mozilla Firefox at this time.
No harm in sharing my Request with Funkyecat.
Thanks
Userlevel 1
It is a function of Webroot not Chrome. When it activates Webroot comes up. It is also in ther instructions (replaces WOT).
I'll have to change from Webroot.. Other Anti Virus et al programs have this feature.
I'll have to change from Webroot.. Other Anti Virus et al programs have this feature.
Userlevel 7
+56
I'm pretty sure that's a chrome feature and nothing on Webroot's end. Maybe post on the Firefox Community!@ wrote:
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
https://community.webroot.com/t5/Ideas-Exchange/Webroot-Filtering-Extension-button-at-Firefox-address-bar/idi-p/280211@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
Userlevel 7
+56
Please contact Webroot Support and they will help you get the Web Filter Extension installed in Firefox. Webroot Customer Service@ wrote:
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
Userlevel 1
The issueis not installing the Webroot Filtering Extension. I have it. The problem is the Icon in the Upper right side where addinx are placed. The is no 'W' in green which changes on a website to show whether it is goo (check), questionable (-) in orange or (X) in red. It is fine in Chrome.
Userlevel 7
+56
I have to agree!@ wrote:
Hello Funkyecat, Welcome to the Webroot Community Forum. :D
The Members@ and@ have done all they can on the Forum for this problem. Please reach out to Webroots Technical Support Team directly for further assistance as@ recommended in the first reply. Support will sort this problem in a matter of minutes:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Userlevel 7
Hello Funkyecat, Welcome to the Webroot Community Forum. :D
The Members@ and @ have done all they can on the Forum for this problem. Please reach out to Webroots Technical Support Team directly for further assistance as @ recommended in the first reply. Support will sort this problem in a matter of minutes:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
The Members
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Userlevel 1
Unable to finish. I got as far as placing on desktop, but cannot open a RAR file.
Userlevel 7
Please reach out to our Support Team directly if @ 's instructions don't help:
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Cheers,
Support Number: 1-866-612-4227 M-F 7am?6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Cheers,
Userlevel 7
+56
Hi @ are you a bit tech savvy to try this as it works with Firefox and firefox based browsers? https://community.webroot.com/t5/Techie-KB/Unofficial-How-to-Install-the-Web-Filter-Extension-in-Firefox/ta-p/265481
Thanks,
Daniel 😉
Thanks,
Daniel 😉
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