Best answer by EamonFView original
So many problems
This isn't in order because I can't remember the order 1) Webroot had a pop up that covered half my screen saying something about some program. The problem is that it popped up and went away so fast I couldn't read it. I think it said facebook. I don't use facebook. 2) I get pop ups in the lower right corner. They're small and I never get to read them. 3) Apparently something called lodctr.exe keeps trying to install something every time I log in but I was just notified of this a while ago, a good while AFTER logging in. 4) There are no logs of any of this. Why don't you save logs of this crap so I can go and see what happened? 5) I have the program set to not fade messages out and to not force non critical messages into background, yet I do not get to read these messages. Why? 6) Malwarebytes pro now takes forever to start up after logging in. This is after an update caused it to have corrupted files and I had to reload it. 7) I cannot play audio CD's. Media play freezes up when I try. No idea why.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
On the other hand, the same information and more is available in a few other areas. If you go to System Tools -> Reports, you can both access "Execution History," and save a scan log. The combination of these two logs would display the same information you're looking for. You would see the list of executed programs and the classification they have in WSA. That would probably suit your needs. Have you checked out those areas of the program yet?
Well... I am glad it's not Webroot causing the problems! I don't know if anyone else has further ideas that might help, but even with my 15 years experience PC troubleshooting I am about out of ideas that can be done without actually having the computer up on my own workbench 😞
Here is a little info about lodctr.exe
I am not sure how the others here feel, but I consider it to be an advanced tool that is best used by experienced technicians. There is a huge potential to accidentally do major damage to your computer in there, including some for which there is no repair other than re-installing Windows.
Tread very very carefully in there please.
Oh.. and I do not generally use Registry Cleaners. While they are usually OK and bad results are rare, in the cases that bad results happen they are REALLY bad.
In the future I highly recommend making backup images of your drive before installing new software. For example: I myself had to role back my Laptop yesterday due to Microsoft's updates locking my PC at shutdown. At shutdown it continued to say installing updates, and not to shut down the computer untill the updates had completed installing. It continued to say this almost 2 hours later. I had to hold the power button in, and do a hard shut down. At reboot windows informed me the update installed correctly, but I did not want to take any chances since potential problems from a corrupt install may not arrise until later. I rolled my disk back with an image I created 2 days prior to this. In my experiance making backup images is always the best route to go whether it be from a corrupt install, application conflict, or an infection.
When was the last time you did a clean reinstall of the OS? If I had continued issues that's the first thing I would do IMHO! And why do you have problems when doing so it could be some bad hardware? Only Guessing
Some legitimate files are not included in this log
[u] c:program files (x86)urnaware premiumurnimage.exe [MD5: 0DCE782067620D10380D01F8D2B3CEE8] [Flags: 00081001.6816]
Can you please do a clean reinstall? If you do go Here to download a fresh copy and make sure you have a copy of your Keycode as you will need during the reinstall then please Uninstall Reboot and install and let it finish it's install scan and please report back.