Webroot Filtering Extension

Thanks for clearing that up for me. I am always leary about pop up add ons or updates.  😃

@ What's the question, and perhaps we can answer it?

It helps to have specifics, but in summary...
The Web Shield now works via an extension. That extension needs to be installed and active in a browser in order for the Web Shield to work. Some browsers may ask permission to enable the extension the first time the browser is opened after the extension is installed. You will want to be sure to enable it if requested.

That doesn't sound real super for businesses whose users aren't allowed to decide what extensions their browser gets to load... And what about home users that do not agree to load this extension they aren't aware of? I wouldn't agree to install it if I saw it, I would just assume it's another worthless toolbar like other AV suites have.
 
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I really need a complete rundown of exactly what the extension does and where it hooks in and modifies things. Browser compatibility is a very delicate thing for some of our stuff.

As a browser extension, it hooks into your browser.  When you visit a website, that website is checked via the Webroot Intelligence Network.  If the site is a threat, an alert will pop up stating there is a threat.  You will have a choice to go there anyway or not proceed.  Search results are annotated with little icons, visible in the help doc TripleHelix linked to earlier, which classify the site as safe, malicious, or something between.
 
I'd encourage you to try this functionality in a test environement when it's available for business customers such as yourself @ and let us know if you find any issues.  While we don't anticipate any unforeseen technical difficulties, we'll be happy to help if you encounter any.

i am a blind user running text to speach software  with webroot and Windows 8.  I enabled the Webroot Filtering Extention and discovered a result I do not want.  It somehow passes a bunch of unwanted information to my speachg software, I.E. "catagory" "probability percentage info" etc. etc. etc....
This extra information is passed on to me as words and the strainge thing is there is no corresponding words or text on the screen for sighted persons to varify, It is just too much extra info, I don't care about catagories percentages or any other useless information, I can decide for my self!
I originally thought the issue was an update on my speach software but now have found out through ilimination that it is the Filtering Extentions in Webroot.  If this is going to be part of what I have to deal with in Webroot, I will find another Antivirus solution.
The internet is a mind field of extra information that may look pretty to someone who can see, but to a person who is blind it is a pain the backside!!!
 

Thank you so much for your feedback, c3sam.
 
We would love to resolve this conflict as soon as possible and the support system is the best place to do so. Please be sure to list the name of the speach-to-text software in your support ticket.

c3sam - Would you mind Sending me a Private Message with the email address that you used to open the support ticket so that I can investigate further? 
 
JAW's should notify you and read the warning when hovering over a malicious site. Webroot will also protect you even if the link is clicked. However, In order for this to function properly, Web Filtering will need to be active.
 
I'll investigate this further as soon as I receive your email address.
 
Click here to send me a private message.

Hello alyssa_6_11 and welcome to the Webroot Community!
 
I am also using Chrome on Windows 7.  During a recent re-install of WSA I had the same problem, and tried pretty much everything to fix it.  What ended up working was simple: Backup the Bookmarks, uninstall Chrome, reboot, re-install Chrome, reboot.  That fixed it for me and was quicker and easier than most of the other things I tried that failed.
 
 

After some time dealing with the filtering extentions, I have decided to disable it.  the original issue was to much information for my speach software, but the real issue is The extreme overhead on internet explorer and if WebRoot doesn't address the issue, I am and others should look elsewhere.  I was very happpy with the small footprint of WR, but it is becoming a monster like Norton and all the old boys of the past!!!
I am continuelly getting I.E. prompts to disable WR add-ins because they are slower than the recommended default minimums and I am noticing a real slow down in browsing.
I am even getting continual warnings about even absolute secure web sites such as investing, banking, etc.....  what's up with all this????  they can't all be bad?????
 

I am not noticing a huge slow down, but at least a small slow down is likely with any Web Filtering, URL checking software or extension.  If they slow down is not really the biggest problem, but the warnings are, the warning threshhold is easily adjusted.

if you were using speech to text software as I am, you would notice a major slow down. I have had this PC for 5 years now, dual quad core 2.8 Pentium and have only experienced slow down since the WB filtering stuff. My speech software stops responding for 20 or more seconds and sometimes I think it has crashed. to me, this is not right, and I am not some unexperienced person, been a PC guy and programmer since 1989!!