When I bought this computer from Best Buy, they installed Webroot on it. Now, it just expired.
When I bought this computer from Best Buy, they installed Webroot on it. Now, it just expired, and i can't get a newer version to load, even though it is only the second install off of a three install version. Anyone have any ideas.
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So sorry this is giving you so much trouble. You can call Support here Monday https://tel:18776126009
Usually the Support Team is pretty quick and they will email you as soon as they can.
But if you just purchased a renewal you can contact the GeekSquad for help because they have a warranty of 30 days fron puchasing.
Here is there number here 1.800.Geeksquad
Again I hope this helps,
Sorry I merged posts. It makes it easier to answer questions that are the same issue.
Could you let us know how you are doing? Thanks!
Can you please do a clean install of WSA and Please follow the steps closely!
Hope this helps,
Is Webroot still installed on your computer or not? . Also if you renewed do you have a new keycode?
EDIT:: The reason I ask that if you have a new keycode you can go here http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C12_MyAccount/CH11b_ActivatingKeycode.htm
Or we can do a clean reinstall of Webroot with the Best Buy version if you'd like. I can send you the instructions.
Welcome to the Community Forum,
Did you purchase again from Best Buy or Webroot?