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Explorer.exe using up to 300mb RAM.


Windows 8.1 Professional.
 
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Best answer by Rakanisheu Retired 29 April 2015, 10:09

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@dtouch wrote:
Well i did not know when that version was out :)
You can check here.
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I was talking about latest version of WR. Did not know it was released day before. :)
And that update from MS includes a lots of DLL... maybe the one that WR injects into as discussed earlier. Anyways.. issue solved for now. Thats all that matters 🙂
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It wasn't posted at the time I posted this one: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM/m-p/213175#M18330
 
Daniel 😉
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Well i did not know when that version was out 🙂
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@ wrote:
@dtouch wrote:
I am confused as to why WR had not updated to 9.0.2.21 automatically. Its supposed to do that in the cloud.
Not surprising.
 
9.0.2.21  was only released yesterday and updates are staggered over a few days given the millions of users that have to be updated. For example, here (I live in Northern Europe) my machine is still at the moment on 9.0.1.35
Correct over a few days. If everyone got it at the same time it would overload the systems. LOL
 
Also KB3081441 is now posted by Microsoft: https://support.microsoft.com/en-us/kb/3081441
 
Thanks,
 
Daniel 😉
@dtouch wrote:
I am confused as to why WR had not updated to 9.0.2.21 automatically. Its supposed to do that in the cloud.
Not surprising.
 
9.0.2.21  was only released yesterday and updates are staggered over a few days given the millions of users that have to be updated. For example, here (I live in Northern Europe) my machine is still at the moment on 9.0.1.35
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Glad you sorted it out. Maybe a third party firewall? Enjoy the lesser memory footprint. Hope this lasts 🙂
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Yes, all 3 machines are now using a lot less Explorer memory, I was puzzled as to why they hadn't automatically updated, they usually do.
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Both has Explorer taking less memory now?
I am confused as to why WR had not updated to 9.0.2.21 automatically. Its supposed to do that in the cloud.
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Thanks dtouch following your advice andl reinstalling WSA on the Desktop and my Laptop which also had the same problem has cured the issue, but I also noticed that the new download is a newer version 9.0.2.21. I've also now updated the PC that was ok to the newer version and all is well at the moment.
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Thats wierd. Double check the system that has explorer takes more memory.. update.. Try reinstalling WR.

Btw me and ? are running latest beta 9.0.2.22
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Yes, dtouch, they're both running version 9.0.1.35.
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Both have same versions of WRSA?
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Well this is strange I've just installed these updates on 2 of my PCs and it's fixed the problem on one of them and made no difference on the other one! :@
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Or serendipituos! Hope they will keep it permanently and not mess it up in next update.
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Yeppers it was a fluke. LOL

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At a first glance they look like they talk about something else but fixed it. 😛
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No I can't and wouldn't know where to look? Here was the fix for Win 8.1 x64: https://support.microsoft.com/en-us/kb/3000850 and you can see my reply here on page 5: http://answers.microsoft.com/en-us/windows/forum/windows8_1-update/major-issues-with-kb3000850/5cb4cddd-52da-44af-9fd5-3ae1a72b0b1a?page=5
 
Daniel 😉
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Can you verify if the update that fixed 8.1 is similar to the update that fixed 10?
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Yes for Win 10 x64 but it took allot longer for Win 8.1 x64: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM/m-p/198377#M15753
 
Daniel 😉
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Finally a solution to the most enigmatic and controversial topic in the forum. Hope this is permanent.
😃
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?  ? Yes your right it has to be one of these 2 updates that fixed it!
 
https://support.microsoft.com/en-us/kb/3081444
 
No info on this one? KB3081441 here is some from Reddit: https://www.reddit.com/r/Windows10/comments/3hhwzg/update_new_cumulative_update/ and more info on KB3081424: http://www.infoworld.com/article/2960528/patch-management/windows-10-patch-kb-3081424-can-crash-fail-to-install.html
 
Also from Microsoft Answers: http://answers.microsoft.com/en-us/windows/forum/windows_10-update/update-for-windows-10-for-x64-based-systems/06d5231d-113f-4f4b-ad4f-affda1e6cc6e?auth=1
 
Awesome!
 
Daniel ;)
 

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Guess the fix is back?
My system is Windows 10 fully update as of now!
Looks like its back to 60 MB.
:)
 
On WRSA 9.0.2.22
 


 
 
I guess you no what your talking about because I  haven't seen much of any wild disk usage by explorer when it's using all that memory. I have plenty of memory now. When I started using Webroot I didn't. That's one big reason  why I went with the program and explorer doing the momory thing posed a problem when I only had 4GB ram. Not as much as other software and windows process's that use to constantly use the disk in window 8.1. I've noticed some of those programs now use more memory instead of using the disk in Windows 10 making it more stable and responsive. It use to drive me crazy waiting for the system to do it's thing without regards to what I wanted to do with computer.
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@ wrote:
@dtouch wrote:
...could anyone link to @ 's previous post explaining this before. I missed it.
I think perhaps these two postsare the ones that @ is referring to:
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM/m-p/117664/highlight/true#M7014
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM/m-p/121332/highlight/true#M7117
Thank you.

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