Took a few days of searching the internet and came across post from years ago suggesting internet security program was blocking a certain dll associated with IE. Once the security program was turned off, IE came back.
So, I tried turning off Webroot Security, and lo-n-behold IE and Firefox work just fine.
Kind of pointless to have Webroot Security if I can't browse with IE or Firefox. Would like to get this resolved since I had no problems prior to 9/3.
Any suggestions, thoughts?
Best answer by SsherjjView original
Have you thought of going to System Restore?
I would like you to do a clean reinstall which usually fixes this issues with IE and FF.
Can you please do a clean reinstall of WSA and Please follow the steps closely! (This installer is not for a Mac.)
Boondabah! Thanks for letting us know!:D
Also come on back when you can to join in with us for we have alot of fun and learn alot as we go helping others!
Have a Great Day!:D
It took me quite a bit of time and googling to find the probelm since I had no reason to suspect WRSA.
If it makes any difference, I am using WRSA that is included with my MSN Premium subscription.
The uninstall (using Windows control panel) and reinstall didn't work. The reinstall was so quick that I suspect the uninstall was not complete.
This problem may need a more in-depth solution.
Welcome to the Community!
Could you tell me what operating system you are using so that I can give you right instructions for an uninstall?
Excuse me wrmiles you did say W7. Please answer Daniels question below.
Awaiting your reply.
Can you post the download link used for the service?
Welcome to the Webroot Community,
I am sorry you are having these issues.
If you have already uninstalled/reinstalled Webroot as posted above. Then I'm not sure what else you can do.
Have you got the Lastest Adobe Flashplayer for IE and FF? That might help. Here is a post here with those updates... https://community.webroot.com/t5/Security-Industry-News/Adobe-Flash-Player-18-0-0-209-amp-Adobe-Shockwave-Player-12-1-9/m-p/208472#M16623
Other then that I'd advise you to submit a Support Ticket so that they can check this out for you free of charge with an active subscription.
? do you have anything you could add here?