Webroot Mobile for iOS
Support for our iPhone and iPad apps
- 258 Topics
- 794 Replies
Recently, my wife lost her iPhone X and it is showing offline. It was fully charged earlier in the day so it was destroyed by someone or turned it off. Wouldn’t it be a helpful iOS feature to enable password protection to turning the phone off? This would essentially make the phone location known as long as there was battery life. Are there any security reasons Apple wouldn’t add this? I’ve sent it in as a feature request but surely I’m not the first person that has thought of this, right?
My iPad will not open past the initial screen that shows the slide unlock switch. It crashed after installing Webroot Secure Mobile for iOS from iTunes. Did not realize this app is for business users. How do I open the iPad to uninstall WR. BTW, the iPad has has had Webroot Secure Browser on it for years without a problem.
Hello, My name is Sko and I was wondering if someone could help me. I have purchased the Webroot SecureAnywhere Complete and I was prompted to get the backup and sync for my Apple devices, since I have it on my HP Computer I wanted to load it onto my Ipad Air and my Iphone 6. I contacted Geek Squad and couldn't get adequate help, please help because an associate from the Best Buy in my town told me Webroot was better than Norton and I deleted norton. Thanks in advance
I noticed that i installed webroot for my iphone 6s and after installing it after few days i see some one has access to my facebook account they created 2 more accounts and now they are contacting my friends and family for money on the name of diability i am very pissed off with Facebook Customer Service Number and Webroot Customer service Number because some is using my identity and they are making my friends a fool . i also tried to contact 844 672 9115 facebook PHone Number for technical issues but they told me my security on phone was the main issue so i told them i bought webroot which i think has best reviews in market so i contact webroot customer service on the number given above they put me hold and my call got disconnected i have not heard back from Webroot Billing team or Webroot Customer service phone number.
[b]Based on my "once-over" glance of the iOS board, it seems my problem is a semi-frequent one. However, it appears that the reasons for this issue tend to vary from user to user. [/b] [b]My accurate login information fails to work on either SecureSynch or SecureWeb. I would appreciate somebody looking into this at their earliest convenience and advising me of the appropriate course of action. [/b] [b]Regards[/b] [b]Addendum: I am using SecureAnywhere Complete 2012. I can provide product details (keycode, etc.) on request.?[/b]
I just installed the complete version of Webroot and placed a keycode and ran an initial scan. When I access my secure anywhere account, under PC security, it lists that I have not associated Webroot to any PCs. Similarly, I just download the iphone app on my phone. I can't seem to log in, using my email address as the user name, but I can log in to the Webroot Secure Anywhere account on the web. Also, is Webroot compatible on the Nook. Thanks for the help.
I have a question about the security capabilities of Webroot Mobile. Example: I'm sitting in a public area using my iPhone and all is well it seems. However, there is someone sitting a few feet away attempting to hack into my iPhone via Wifi and access my private information stored on the phone. Does Webroot Mobile help protect my iPhone from this type of attack? Does it allow me to encrypt that private information? Thanks!
Ok, I've followed all the instructions to download both apps to my iOS device, and I can log on successfully. But, when I open the homepage to my account, under "Mobile Devices", it shows "0" devices protected. Do I need to still do something for my mobile devices to show up? Thank you!
I downloaded the SecureWeb app from the iTunes store and installed on my iPhone. I have attempted to set up an account for Webroot but I don't have a product code for the SecureWeb app, therefor I cannot register. Without a User Name and Password I can't access the password feature in SecureWeb. What am I missing?
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