Webroot® Business Endpoint Protection
Welcome to the Endpoint Protection and management console Discussion Forum!
- 1,134 Topics
- 3,606 Replies
This is such a simple question that I fear the answer is something really obvious that I am overlooking... but alas, I am stumped. How do you view or change the settings for a policy? I see there is a default policy, but have no idea what that involves. I created a new 'test' policy, but have no idea how I would edit or view the settings that go with it. The user manual seems to suggest you just click on the policy and you will see settings. That certainly is not the case for me. Clicking on them just highlights the policy on the screen. I thought maybe this was a browser issue, but I've tried three different browsers now. Thanks for you help!
So I maintain a website that writes articles for IT Pros, but especailly those new to the field. I wrote an article that I thought woudl be a worthy share. Please, if you like the article, leave a comment on the site! [url=http://www.thanksaj.com/2014/08/introspect-on-infotech-network-cables-network-yourself/]http://www.thanksaj.com/2014/08/introspect-on-infotech-network-cables-network-yourself/[/url] Thanks!
We are using Symantec Endpoint Protection and Malwarebytes in our computer. we have about 300 computers and servers total. At first we only have Symantec. Then we got hit by Ransomware so we got Malwarebytes which proven really effective with eliminating malwares. Malwarebytes support told us to keep Symantec as Symantec can clean infected files while malwarebytes will delete the infected files. Can anyone tell me if Webroot has features that Symantec and malwarebytes both offer?
Dear all My organisation has been hit from an email attachment. after opening an email, all MS Office and pdf documents were appended with extension qcevmrk, e.g mutiti.docx.qcevmrk. Now i cant open these documents even after sacning wit Webroot Secure Anywhere. Your urgent assistance is so much apprecited. A Mutiti [b][u]Webroot Ambassador [/u][/b]
Hi everybody, I received a support ticket from a customer who had a number of feature enhancement requests so I decided to post them here to let the rest of the community vote on them. And they are as follows: [b]1. It would be nice if you could remove the ”Deactivated Endpoints” from the Group View under Group Management. It’s very confusing to have that number in the middle of all the groups. Maybe move it somewhere else? [/b] [b]2. Also, it would be nice if you could move clients to a group when you have selected ”All endpoints” view. [/b] [b]3. Another nice feature would be to connect a policy to a group so that the policy is enabled automatically if a client is moved into that group. [/b][b] [/b] Thanks guys, Regards. Peter
Hello After the transition to v 126.96.36.199 something happend with Webroot impact at CPU and RAM durrign scan. Pentium 4 and 2 GB RAM Before: about max 15-20% CPU, 10-15 MB, normal scan time about 1 min 30 sek - max 2 min Now - about 30-50 % CPU, 45-55 MB, scan time about 3 min. What happend here?
Using SecureWeb Browser, on an Android 4.2.2 tablet. On my Sharepoint site, I wish to post an image from my tablet. There is a Camera icon that should prompt me to pick an application to use to find the photo. This works in Chrome and in Android's default browser, but not SecureWeb. Therefore, I am unable to post images to my Sharepoint site will using your product. Thoughts? Thanks, Schmev
Hi, what is recommended best settings for global default overrides for msp? We have 50+ separate SMB sites, and a lot of them have unique applications that are not in the Global database so we find there are alot of overrides / good to be made for each account. Should we bother to seperate these overrides out and apply to the individual site policy, or simply take all the programs that we know are good and simply add them to the global "good" overrides. Thank you!
Hello, I currently have a few surface users who are currently experincing low to no battery after the install of webroot. At the end of the day they hit the standby button putting the surface to sleep and come in the next day expecting battery life to find there is none. I have done the normal check of the policy to see if its set to not allow scans under battery power and I have also checked to see if theres anything else on the policy settings that could affect it. Has anyone had the same issue or perhaps could point me in the right direction to help out these users. Thanks you for your time. Steve
I just paid for WinZip, because I need to unzip files on a regular basis (School Bids) when I download them from a universal website. Webroot will not let me access the download to open it because it sees it as a security risk. I have WinZip telling me it is on my machine, and Webroot not allowing the download...HELP!!!! I need an answer and a solution pretty quickly, as the school bids are due in a couple of weeks, and I need to open them NOW, please!! Thank you. Jayne R. Jammes Copper State Supply, Inc. email@example.com
I switched to Webroot about two months ago and have been pushing it out to through GPO to all our Windows clients. I set up an Installation Alert to be sent to me so I knew which clients had Webroot installed so I could uninstall our previous AV (Panda). This workes like a charm and the migration has gone smoothly. Now for about ten ago I noticed the mac install .dmg and had it installed on our MAC clients. The installation ran as expected on all MACs but two... The Installation Alert email for MAC client #1 are sent to me repeatedly - like one to two times every hour (since installation five days ago), but the client doesn't show up in the web console. Looking at the client everything looks legit and for what I can tell is doing it's job. The Installation Alert email for MAC clinet #2 has been sent to about 10 times in the last five days, but the email doesn't include all the information it should but just two lines (and the client doesn't show up in the web conso
Any update on this would the AV can penetrate and destroy on or while this is running on a machine. [url=http://www.computerworld.com.au/article/542449/cybercriminals_use_sophisticated_powershell-based_malware/?utm_medium=newsletter&eid=-6787&utm_source=computerworld-today-pm-edition]http://www.computerworld.com.au/article/542449/cybercriminals_use_sophisticated_powershell-based_malware/?utm_medium=newsletter&eid=-6787&utm_source=computerworld-today-pm-edition[/url]
Hello, I need to purchase and install antivirus for a client's office network, consisting of : [list] [*]one server on Windows Svr Std 2012 R3 [*]15 laptops and desktops on Windows 8.1[/list]I was thinking of getting 15 Webroot SecureAnywhere User Protection and one Webroot SecureAnywhere Web Security Service, but I'm not sure the Web Security Service is the right product. Is it compatible with the server operating system? If I put this security product on the server, are the end user devices still in need of individual protection? Thanks a lot!
So I get an email with the following: Please find below a summary of endpoints encountering threats recently: DRFD-LT-1521, DRFD, BNP, *Don't ever post your keycode in public - admin* This is not giving me much info, so I decide to go to the console and pull up this machine. So on the console, the machine (DRFD-LT-1521) says Thread Detected under status, and I click "view". Once the new view window pops up there is nothing in there. What does this mean? Can the threat email I get have more information in it? Why is it so vague? Is there a way to know what items the system has already dealt with or not? If the issue was resolved why is it still showing on the console a threat? Thanks for your assistance on these questions. Rich
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.