Nastiest Malware 2023
Support for our Android mobile apps.
I’ve just renewed my Webroot sub but I cant tell if my mobile and my wife’s are protected. They seem to be working as usual, but but but.When I go to myaccount/security, I can see that my laptop is protected, but nothing else. At the bottom of the page it states, “*Mobile and Chromebook devices aren't displayed for the moment.” That moment has actually lasted months.Any idea who/how to get it working? Alasdair
I enabled webroot to use Lastpass authenticator. When I got a new phone webroot info did not transfer in the Lastpass authenticator app. I do not have a secret code to start over because I can not access my webroot account. Where do I go from here?
Im getting web pages that are not real or government pages dont show . this is scary stuff I camt get ahold of family phone is wak as well..
I have secure anywhere webroot installed on my phone. I t says I iam protected and no threats are detected but I am getting a message continually popping up on my home screen telling me to clean my phone, asking have I been hacked, etc and pornagraphic messages are being sent. I clear them from my home and they just come back. They are not connected to my email or text. They continuously pop up. How can I stop them? I do not want to click on or go to the website.
I can see the webroot mobile unders Apps in my settings page, but no App icon is on my homescreen to be able to access the app and use it. I have a samsung s8,and just purchased a new computer and received a new webroot with a new key. I tried to load this program but have failed a dozen times. Can u help?
My Android cell has been attacked by a nasty aggressive Trojan!!! It also has access to my personal email address & sends me emails demanding money. I think I have 'badic' Webroot protection. How do I get Rid of this Trojan??
I’ve had Webroot on my android for the past few years. About six months ago, it quit working (but the same Webroot account on my laptop is working fine). Whenever I open the app, I get the “Information has not been verified yet” page. I contacted Webroot and was told “this is a problem from their end and they’re working on a fix. Six months later, still no fix. Do I have to ditch Webroot?
Hello! This I belive is the first time I'm using this forum!? I have in the last 24 hours got a notice from my mobile that your app (downloaded today from Google play) is draining the battery!? I have also noticed that the Call & SMS blocking function is gone, this without any notice to me!? I have uninstalled and reinstalled a few times but the phone still keeps alerting me on the battery usage!! Can you please give me back the old version with the call & sms function since I badly need this! It's one thing to release updates but then one must be sure these are working without problems for the user! Yahoo has similar issues but they just don't seems to care!? Sincerely, Lars Martensson PS: Please replay on my e-mail only!!
Webroot Secure Anywhere was working on my Samsung android until this morning. I received a message saying “information has not been verified yet”. When I clicked on it, the message said “can’t open this page”. After trying to restore my phone and uninstalling/reinstalling Webroot, the problem still exists - basically I cannot sign on/activate it on my phone. I also checked Webroot on my laptop and it works fine. Any help would be appreciated.
How do I change the scheduled scans on the mobile app? The guide for PC's doesn't show how for mobile devices.
I purchased a Samsung Electronics Tab S7 for Christmas. Bought new family subscription to Webroot. Loaded it on desktops, laptops, phones but cannot get Webroot on the tablet to let me past the renewal page that requires payment. Please help!
Hi,i remove old webroot mobile security and install new webroot mobile security ( 6.1 ) then i login to my webroot account but can not find my phone on my webroot panel ThanksAmir
How do I encorporate DDGo into the nrwy Webroot android mobile security browser?
On the console this is what you can read: but when I do a scan directly on this same device (I have only one mobile with webroot installed), the scan comes back clear: Deleted Console screen shot due to members email address was visible on it. Please blank out all private information on screen shots before posting. ~ PTD. So… what does that mean? Why am getting a “device infected” warning in the console? N.B.: My mobile is a Galaxy 5. Thank you in advance for your answer.
Got a new Android phone and am not able to access spreadsheets from the cloud. On the old phone a window popped up with app choices the new one when I click open I get a pop up “No application available to open file”. The file is a .xlsm and the app I use is WPS Office. How can I get these files to open on the new phone?
I have auto-renewal however I cannot connect with your site. My key code does not work. I have requested a new key-code and pass work but I have not received any reply from Web-Root.
found out locked out out everything not getting even medical help,no answers,no help.tried to use webroot to find answers,none waiting,but everything used on webroot and looking at pictures and text.have been put on hold,but i understand,.sometimes can’t understand the why’s.but talking to texas,colorado tech 3 office and someone can message me back.still replying to many emails
Where can I email a log file? I have something going on with my Galaxy Note 8 with random Chrome pages opening. Click bait, scams, etc.
