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- 2,042 Topics
- 7,782 Replies
I have Windows 10 Home and use Firefox browser which recently update to V.83. I use Webroot (WSA) version 126.96.36.199. Now when I do a search, only spinning circles appear next to each search result (no green check marks, etc.). The Webroot icon still appears on my computer and when I checked my Firefox add-ons, it says Webroot Threat Shield is enabled. I disabled it, then re-enabled, then restarted my computer, but this did not help. Is there a glitch due to the new Firefox update? Anyone else having this issue? What can I do to fix this? - Nancy
I have installed the app many time but now can install on 1 iMAC machine. On trying to open app, no window appears to allow for next steps. I have checked for hidden windows and there are none. I do have a “?” in the Webroot app Icon in the Dock.
I want out of this community, I want whomever it is in their finite mental capacity, that is continually sending me these insane badge notifications to cease and desist or there will be repercussions. I deleted this crappy program from my computer a long time ago and I want nothing to do with a community which labels my responce ( as vulgar when I used no vulgarity whatsoever, yet the person who slammed my post was not ) to someone calling my posts as shady, underhanded and or hiding something which was NEVER the case.
hello all, i need help. Last Night I was browsing with Chrome, Chrome is my main browser. Something happened, can't say exactly what because I'm always multitasking different things. It might have been a Flash-related problem, maybe videos failed to run or load - I don't recall. Chrome crashed and closed. I couldn't get it back open. so can you help me solve this?
Yesterday I noticed that, unusually, windows asked if Webroot could have access; I agreed and thought nothing of it. The same happened this morning - this time there was a Webroot icon on my taskbar telling me a scan was overdue; my settings allow a scan overnight or, if missed, when the system is next switched on, I could not understand how it could be overdue. I clicked the icon, a black Webroot control panel came on. I tried to start a scan, Captcha appears but wouldn’t let me click the continue button, in the background all of my settings were now off and I could not change them. It also showed zero scan history but the correct subscription remaining details. Webroot was not on my apps list but task manager showed Webroot was consuming 88% of my CPU resources. Windows security centre did not show an alert as it had reverted to Microsoft Defender I thought I would uninstall and reinstall Webroot. I went to Windows control panel and found Webroot there and clicked uninstall. I then g
Whenever I log into my online banking account, I get a pop up that says my password has been exposed in a data breach and that Chrome recommends I change the password. It then gives me a link to my bank. When I called my bank’s tech support, they said there has been no data breach and that it is likely a phishing attempt, and that I should contact my virus protection provider. What do I do now?
When I logged into my computer this morning, a Microsoft message popped up indicating that my virus protection was off. I looked at Webroot and saw that it is and was on. However, it says there have been only 12 scans when I saw earlier this week there were 40+ scans. I proceeded to rescan and the computer was fine. As I continued working on my computer, the Microsoft notice popped up again indicating that the virus scan was off. It was not. Webroot indicated that the last scan was more than 35 days ago. That is also false. I rescanned and it showed everything clean. I logged directly into the Webroot console and could see that the scan is occurring. I am confused by this.
Hello All,Not long ago I suddenly started receiving over 1,000 email every day. All from people/companies I never heard of, and from all over the world. There were too many to delete; I couldn’t handle it so I was forced to delete my Comcast email account and create a new one. I had a lot of fallout from this because my email adr was interwoven into many other aspects of my PC life.Since then I am back to normal but wonder if anyone else has ever experienced this and, if so, did you learn why it happened and who did this to you? Is there anything that Webroot could have done to prevent it?Thank you!
I believe I was scammed through a fraudulent webroot call. They accessed my PC through teamviewer and said that my network was comprimised and that there were people actively aswell as waiting to get on to my network wher they would be able to see any of my personal information. They then began to attempt to "clean my network" and "block the hackers", when they suddenly said that I would have to pay them for an SSL. They initially said it would be $300 dollars then they told my grandmother they could give her a senior citizens discount for a lifetime subscription for just $200 instead. This is when I believed it fully to be a scan and I disconnected from Team Viewer and hung up the phone. But at this point they have already gotten my grandmother to download things from there website and had access to command center where they type differen things in. I would like to know how can scan my network/PC to find out if they left anything malicious on the network or computer.
i bought a 3 year subscription in 2019. when i was trying to use that key code, i get a message that it is invalid. i just paid another $50 for 3 seats/1 yr.the console to manage subscription is just about the dumbest pos i’ve ever seen. i cannot kick off older devices.keep getting forced by webroot to buy more!!!anyone else experience that?
Have been with webroot 7 years with no major problems. Until this week.My search engine has been changed and I don't know how or why.From Google to Yahoo.......and tried everything to fix it with no success.Including System Restore to previous months without any luck.Anyone have any experience with anything like this ? THANKS
I.T. pro helping a buddy with his WIN7 desktop (I know, I know - I tried). WIN7 HOME PREMIUMi3, 4 GB RAM Webroot has never been an issue until this started, and it started with a missing SYSTRAY icon (no, not hidden, missing) WRSA is the only thing running, no SYSTRAY icon. Cannot launch app, nothing opens.Uninstall wants ADMIN RIGHTS. User is admin, but I was ROOT admin, and still got this errorTried some utilities to cleanup (rhymes with seecleaner), nothing.PC is not infected in any way I can see, I ran a few utilities to be sure, not even a rogue cookie.Stopped and started all Services I could find. Manually removed the app -not easy -but got real stumped. Cleaned registry, folders, PRGDATA, you name it. Machine didn’t have even a mention of Webroot anywhere when I got done. Downloaded a fresh copy of WSINSTALL from Webroot, attempted reinstall, asked for key for the first time (yay)… then ONLY installs and runs WRSA.exe and absolutely nothing else. We never see the green menu a
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