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Trying to resurrect PC
My son has a PC that is infected with possibly multiple malware. He'd like to restore into some kind of working order to retrieve data and apps. There's an antivirus program already installed called OpenCloud, which seems to be misbehaving. Unable to shut it off to let Webroot do its thing. Assuming OpenCloud is part of the problem. Original Windows disks probably discarded years ago.
webroot.mobiusworks.com No Longer Active?
Apologies if this has been discussed, I cannot find anything on it. We usually use [url=https://webroot.mobiusworks.com/user/site_agreements][u]https://webroot.mobiusworks.com/user/site_agreements[/u][/url] for our ConnectWise integration, to sync users to agreements. However, now when I try to do a sync, mobius times out. Is there a new site that I need to visit to sync? Thank you.
Really Long Full Scan
I have had my webroot for a while and it used to take between 2 minutes and right at 3 to finish a Full Scan. Since yesterday, it now takes between 11 - even once 20 minutes, and Im unsure why, I have had my computer checkout by Geek Squad, and it is clean by thier standards and they did a "Tune Up" but my webroot still is doing 11 - 15 minutes or more per scan. It never catches anything when it scans, also it renews for me on the 16th of October thought I dont know if that matters. The only other thing I can mention is, I make profiles and moved a lot of widgets and stuff saving and then moving them to a new image hosting site, but I did remove all of them and cleaned up as best as I could to my knowledge.
File: \BCD x000098 error
I have a 5 yrs. old All-in-One HP Pavilion 23. It had Windows 8.1 with Windows 10 upgrade option. About 5 months after Windows 10 release - I upgraded. About ¾ year later it crashed, and I was able to recover to Windows 8.1 and upgrade to Windows 10 again. During this time I had Norton security, and it always seemed a little slow, and then I didn’t renew Norton. Then yesterday I crashed with boot error File: \ BCD. Ran hardware scans and everything is alright. Finally tried going to cmd prompt, and did commands: Bootrec /fixMBR - this ran alright Bootrec /fixboot - this said “Access Denied” Bootrec /scanos - this ran alright Bootrec /rebuildBCD - this ran alright After this I had option in Recovery to continue Windows 8.1. So I recover Windows 8.1 and upgraded to Windows 10 again. This morning after turning PC on, it automatically went into what it said was some C: drive corrections, and has been run alright since. I’ve purchased Webroot and installed, an
01July2019 auto-update to 22.214.171.124 on WinXP - Manual Scans Now Take 5 Times Longer
Hi Folks, We are talking here about a rarely used but clean Windows XP docked ThinkPad with a platter HDD. Manual WSA deep-full scans used to take only 5.5 minutes for many years up thru and including PC Agent Version 126.96.36.199 ..... that would be yesterday July 1, 2019. Yesterday, immediately following an "auto-update" to PC Agent Version 188.8.131.52 and reboot, the same 40,000 file manual deep-full scans are now taking 26.5 minutes ... about 5 times longer and seem to pause mostly now on dll files. There were no changes to the ThinkPad before or after the update from yesterday. Today, after several more manual deep-full scans the time remains the same at 26+ minutes and the reports show the unit is clean. I've always disabled autoscans .... just manual scans each time this ThinkPad is used.... plus, also for many years, manual-only scans with both MalwareBytes Free v184.108.40.2062 (the last version supporting Windows XP) and SUPERAntiSpyware Free. Again, this is a rarely used Windows
What is trying to delete my C: drive?
When I log in to my laptop, I get a message asking me for admin permission in order to delete the folder named "OS". Other than the fact that I haven't explicitly tried to delete anything, "OS" is the volume name of my C: drive. What is attempting to delete "OS" and why? My Webroot scans are coming up clean. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6da825f2-6cfc-4a4d-8322-5e155688900b.png[/img]
LastPass icon add-on no longer displaying on IE browser
LastPass icon add-on is no longer displaying on IE browser since June 14, 2019. It was fine since the transition but just disappeared. It shows in add-on list with no check mark but when I disable it then re-able it; still no icon. It shows in Manage Add-ons as Enabled. IE browser version 11.557.17763.0 Any ideas? Thanks.
Webroot Firewall vs Win 7 Pro Firewall
Recently I've run into problems with downloads freezing my system, especially from Steam but also from NVIDIA. In one case, it appeared that Windows 7 Pro firewall was blocking Steam's downloader from accessing the Internet by just freezing my system every time Steam tried to download and apply a patch. Yesterday a one-hour download took me all day to acquire. Finally, Windows told me what it was up to and I found a work-around. I've seen some prior comments on this forum that the two systems are complementary and should both be ON, but the latest was five years ago, so I'm wondering if that's still true. It appears the Windows firewall has a lot of options to control inbound, outbound, etc. What I need is detailed advice on how to set up their system to work best with yours and avoid excess interference with my daily activities.
Webroot filtering not working 220.127.116.11
Webroot filtering extension with Firefox 67.01 and yahoo home page is not working says broken or not available at this time , started yesterday 6/8/2019 ,not sure how to fix this ?[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/4f19615f-f153-425f-af43-f43dec8d10e4.png[/img]
picture of half of a man sitting on android lockscreen
I was watching some you tube videos on android phone I think that I still had the you tube app on when phone went to lock screen anyway, there was this guy sitting with just half of the body half of the face one eye down the middle. I have never noticed this before so I went to play store and found free webroot any how yes I will try to buy the webroot android when I can afford got webroot on 3 computers
Is Webroot protect outlook attachments?
Hi, Iam new to Webroot and hope ensure some aspects of this solution before switch from current one used. I want to get Webroot Secure Everywhere and want to ensure if it protects emails reach outlook app from malicious in attachments by installing plug in or such that? And is the Endpoint for business do that too? I need to make a decision if this is suitable for me or not since using outlook as email client for business email and sometimes receive spam mails attached with malicious files Thank you in advance
Hello, I am wondering if it is safe to port foward with Webroot, because me and my friend are trying to do stuff and are using an external vpn that has worked in the past, LogMeln Hamachi, and for some reason now its not working, if i could have a staff member help me out by answering this question that will be great, i dont want to put my IP and WIFI at risk by port forwarding through websites and since this port forward is through an anti virus, I dont know if this is safer than through a website, so again it will be much appreciated if a staff member could answer this. Best regards, Mark
Unlinking Webroot Accounts, I think?
Firstly, thank you for attention to this. Well, some years ago my mother and I purchased laptops and got Webroot at the same time. Now I don't exactly remember the details of it all, but I've had it on auto-renew for her and I would just renew when the time came. So I eventually get a new card and forgot about the auto-renewal, and now it's showing a red icon in my tray since my mother's protection has lapsed. Now, she no longer uses her laptop, so I won't be renewing it....but is there a way to 'separate' our accounts so that I don't have to see it? Honestly it's a little confusing since it's TWO separate renewals. Even in the "PC Security" section, only my devices are shown. Is there anything I can do?
SecureAnywhere was unable to remove threats automatically!
Hi, I've been using Webroot SecureAnywhere for 10 days, and I've for an external disk that infected with auto-run malware, which I am used to clean it with antivirus I was using without name, now after scanning with SecureAnywhere, it gave me 59 infected files and I choose to remove them at all, and after removal successed it fave me recheck if there is any other infected files and again it checks for malwares and found 11 infected files and did as previous, and this is the forth time it founds 11 infected files but at this time it didn't do the removal as previous, but alert me as screenshot following, what I can do in this case?! Really it is a bad experience in first trial before switching! [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/1234d99a-97fb-4841-9bdc-ccdb4b998208.png[/img]
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