Webroot® WiFi Security
Webroot® WiFi Security
- 169 Topics
- 646 Replies
Recently started using Webroot WiFi Security VPN on my iMac. When i initiate VPN, whether US East or West, i get an “Authentication Failed” message. I have to switch between East and West until one of the two servers responds. Is this typical for Mac users. I’m also running it on my iPhone XR and the application allows me to choose “Auto Reconnect” and it works every time. Thanks to any who can enlighten me about the iMac issue.
I renewed my WiFi Security on January 12, 2022. I downloaded the renewal software several times. The old subscripton expired on February 10, 2022. Now when I try to connect the red connect box just says “renew” and won’t connect. I purchased a Secure Anywhere renewal at the same time and got one keycode for both products. How do I get WiFi Security to accept my new subscription and connect again? Bill P
Hi there, I am unable to send an email from the MAC app on OS Catalina. As soon as I disable to Wifi security it sends the email. I travel a lot for work and like to have the Wifi security enabled at all time. Is there a workaround or setting I need to change for this? Thank you
This bug was reported a year ago in a Windows environment, but I’m reporting that it still exists in a MacOS environment. Exactly the same behavior: When attempting to add a trusted wi-fi network the application crashes. Has anyone been able to resolve the issue?
[user=66362]pstonethompson[/user] , I find more often then not that I have to make a connection manually for my WiFI on my Mac (El Capitan) to connect. Because all I get is a spinning circle trying to connect and it does until I go into Preferences/Network. My Mac is usually always turned on or in sleep mode and the WiFi Security shuts off at that time and that is when I have to restart the WIFi connection..manually. Is this how the WiFi Security behaves on a Mac? [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6a9a27b2-4634-4fde-b9a0-2c99c3a62586.png[/img] [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6a6350aa-a1e1-4321-9174-2462782d0fee.png[/img][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/a0145fbc-f405-4156-8554-cff39835af7b.png[/img][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/b583a4d8-a5bc-46b2-a19e-df56bf9b04af.png[/img][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/695c8e5f-27d7-45
WIN 10 Home, Webroot SecureAnywhere, Webroot WiFi Security (IKEv2 selected), Malwarebytes. When I first connect to WiFi Security, access via Edge is delayed and has been since I installed a year ago. Access via IE11, GC, and FF is immediate. Coincidently, cursor over the network tray icon shows only the router connection while Edge is inop but shows both WiFi Security connection and router connection when Edge finally can connect. I am not a Edge default user, but some sites are not stable in IE11 anymore so I have to cut/paste into FF if Edge is still waiting for access under WiFi Security. Any thoughts on why this is occurring?
As I was pleased with Webroot Secure anywhere, I decided to buy this Secure WIFI. I paid for an annual subscription but I don't like automatic renewal. Call me old-fashioned but I like to decide what I spend my money on and when. To cancel atomatic subscription I had to send an email. To be frank, I'm not entirely confident that they won't just take money out of my account come the allotted time. That seems to be sooner than expected as it is linked to my SecureAnywhere account which expires in a month. I got a message saying it Secure Wifi will expire but I can click a button to agree that it will auto renew. I paid a year and I get a month. Will I auto renew. No way. The whole website is designed to bamboozle you. I clicked on 'support ticket'and it asked me to sign on but it just goes to my product overview. I found my way back to support and it asked me to sign on again!! Why do these tech companies have so li
Hi - I am having problems with the wifi security program, and as I can read from the former posts, my problems have been adressed before. This is dissapointing news to me. Wifi Security is version 1.0.5 (1) and I am on a Mac Mini with HighSierra. My first issue is, that though I have checked the run on start up box, nothing happens when I power up the computer. I have to manually find the program and click on it. Then i have to wait for 1 minute to be logged in - only to be shown the subscription terms screen and then, again, have to click agree. The connection to automatic location takes about 5 seconds and is very very good. But then I have to disconnect and connect again every 3 hours. I simply loose all internet connection after 3 hours online. That is simply not acceptable. I guess I couldn't find any of theese problems listed when I visited your website to buy the program, and I have to ask wether you can solve theese issues, or if you have a money back guar
WebRoot VPN is very squirrely. I would like to know if anyone else has the same issue. My laptop usually updates late in the evening, automatically, if I don’t do this manually. Windows saves everything and when I bring it back up the VPN keeps trying to connect. The last time this happened I called tech support and they told me I needed to manually shut the computer down and start it over again. I find this to be problematic as I run many applications and web sites at the same time and doing this is very time consuming. After I did this VPN still did not connect and I had to uninstall and reinstall to get this to work properly. It has done this again and if there is an alternative method I would sure appreciate the insight. I will strongly reconsider another VPN recommendations.
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