Welcome to the Community! Say hello and tell us a little bit about yourself. Please take a moment to review the Webroot Community Guidelines
- 2,092 Topics
- 7,751 Replies
Why do I have a notice stating that my scan is outdatd
On my secure anywhere icon it's stating that my scan is outdated, but nothing is show what the cause is. Do anyone else have this problem. I cannot get an answer from Webroot, and I still have over 230 days left, I would hate to drop this company and go to another company because no one can answer me.
Why im in with WEBROOT
JUST wanted to let everyone know that you can get the WEBROOT app 2 ways.1st right from WEBROOT itself or from Best Buy. I have both,because 1 is for my phone & the other is for my Desktop.With the Best Buy WEBROOT you get 24 7 human tech help for a tune-up of your computer, the other you get tech help directly from WEBROOT, But they don't take over access to find a problem or tune-up. So I thought I would put that out there for you.
Webroot Threat Shield Not Working Suddenly - Why?
I have Windows 10 Home and use Firefox (version 84.0.2) along with the latest Webroot (version 126.96.36.199). Though Firefox recently updated, Webroot Threat Shield was still working until yesterday when I noticed I was not getting the green check marks and other visual safety indicators when I did a search on Firefox. No icons appear at all next to the individual search results.I had this same problem back in late November 2020 (only at that time I just saw spinning circles). My Firefox had recently updated to version 83 before this happened. I wrote about the issue here and was given a link to latest version of Webroot which instantly solved the problem, but believe I have the latest version of Webroot SecureAnywhere now so I’m not sure what the issue could be.Checked extensions in Firefox and Webroot Threat Shield is listed there as “Enabled.” Anyone know what could be happening so I can fix this? Thanks!
Deploying to MAC via Desktop Central
I use Desktop Central in order to deploy software, when I am trying to deploy to MAC env, I getInstallation Command Failure within Desktop Central, I am using the script as below, sudo "/Applications/Webroot SecureAnywhere.app/Contents/MacOS/Webroot SecureAnywhere" install -keycode=<keycode> -silent I am putting this in within Package Properties, Installation Command. Does the string look correct, any advice greatly received.
Unable to log in since new platform change - how to get an authentication code
I am a home user - renewed my license several months ago. It looks as though login process changed in early December. I’m unable to login now because, while I have a email, password, and keycode, I am hitting a page asking for an authentication code. How do I get this code? Or, what am I doing wrong? Without it, can’t log in. Spent 45 minutes on hold trying to reach tech support. Thanks!
Event Viewer - Error with WRSkyClient.x64.exe
I just checked my Event Viewer (Windows Logs>>Application) and noticed errors regarding Webroot. The following 2 errors each appear at least several hundred times: Product: Core -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CA_WRSKYCLIENT_UNREGISTER, location: C:\Program Files\Webroot\Core\WRSkyClient.x64.exe, command: -unregserver Product: Core -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CA_WRCA_INSTALL, location: C:\windows\Installer\MSI389D.tmp, command: /Install "C:\Program Files\Webroot\Core\\" Is this a problem with Webroot, or just my installation of Webroot. I’m using SecureAnywhere V188.8.131.52 on a Windows 7 Home Premium Thanks
antivirus en expiré à tort (wrongly expired antivirus)
mon antivirus webroot est “en expiré” alors que mon abonnement devrait toujours courirabonnement souscrit pour 15 ans.qu est ce que cela signifie ??(my webroot antivirus is “expired” while my subscription should still be running subscription for 15 years. What does that mean ??)
The category Alcohol and Tobacco is restricted.Your organization's internet usage policy restricts access to this website at this time.Please contact your network administrator if you have any questions.Submit a request to review category hereHow do I fix this in Secureanywhere? Or change category in Secureanywhere?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.