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Warning messages in Windows 10 reliability monitor.
Hello,There are many warning messages from Webroot in the Windows 10 reliability monitor. The warning messages appear in the reliability monitor every every 15 minutes. So far there are 22 messages on 2020-09-23. How do I fix this warning message? ProblemUnsuccessful application installationDate 2020-09-23 DescriptionWindows Installer installed the product. Product Name: Core. Product Version: 1.1.226. Product Language: 1033. Manufacturer: Webroot. Installation success or error status: 1603.
receive notice viber base.apk contains virus
Received webroot notify viber base.apk contains trojan virus. 1. Ran quarantine and deleted app. 2. Reinstalled viber via google play.. 3. Receieved same error 4. Ran quarantine and delete. According to google play, viber product was updated 26nov19. Uncertain if legitimate problem or discrepancy between webroot and viber. If actual problem, how do i resolve to reinstall app. Thanks in advance. Dj
Blue screen during scans
I purchased Webroot about a week ago. Everytime I try to run a scan, my computer blue screens. The dump files don’t mean a whole lot to me but do confirm that WRSA.exe is the offending process. I’ve sent a couple of messages to Webroot support but have yet to hear anything back. Does anyone have any ideas of what may cause this or should I just ask for a refund?
Can't uninstall WSA when logged in as an administrator, Can't open the dashboard, Constantly requesting permission to make changes to computer
Hello,I have been having a large amount of issues with WSA recently. Over the last month I have probably uninstalled and reinstalled 3 times! My issues have varied between having WSA taking up an absurd amount of RAM, being unable to open WSA, and others. Everytime I boot up my computer, WSA asks to allow access to make changes to my computer. Every time I try to open WSA it asks to allow access to make changes, even if I had already said yes at startup. Now, I can't even get the app to open. I can't uninstall the app either because it doesn't recognize me as an administrator (I am logged in as an administrator, I've checked). The hours of availability for customer support are awful and I cannot be at my computer to be able to review the problems with them. Does anyone have any advice?
Input Device (Barcode Scanner) Issues
Hi there, we use barcode scanners to enter QC inspections. With webroot installed, the barcode scanners return random characters / strings. We do not have this issue on devices without Webroot installed. We can not continue to use Webroot with this issue. Any workaround? Thanks!
Missing C:\Program Files\Webroot\Core\WRCore.x64.sys file
Hello I was checking my Windows 10 home pc using the Sysinternal Autoruns64.exe which check for registry items and found that the following registry key exist HKLM\System\CurrentControlSet\Services\WRCore but the file C:\Program Files\Webroot\Core\WRCore.x64.sys is missing ? What can cause this behavior ? I have uninstall and reinstalled webroot but to no avail? It still says that WRCore.x64.sys is missing I then check the folder C:\Program Files\Webroot and found that there is no sub folder C:\Program Files\Webroot\Core Could this registry key be caused by an old installation of Webroot?
I tried to install Webroot for home last Thursday. It never ran an install program, never asked for my Keycode I was given after purchase. An expired program installed, but the Keycode is different from the one that was given to me, and it won’t let me uninstall it. I have had memory problems ever since, and it causes my pages to open a little slower than normal. I have tried to contact Tech support, but am being ignored or they want me to activate a service console, but any new password I try to put in, it will not accept. Can anyone help with this, and is there an easier way to get in touch with Tech support? The phone numbers they have listed don’t work. I’m getting quite desperate now!
C drive issues
So, long story short, my C drive keeps filling up without me even downloading anything in it. I am currently doing a webroot scan but nothing found yet. Idk what this is. I was at like 30gb free, then all of a sudden, boom 5gb left. It was at 4.14gb left but when I restarted and it was at 5gb. Please help.
Renewal Not Updating
A few days ago I noticed that my webroot subscription was about to run out, so I clicked the renew button in the webroot app and renewed it. I heard it could take a few days or even until the current subscription runs out. So far it’s been 2 days and it still says my subscription is about to run out, and when I look at the app again the renew button is gone. I don’t know if I’m missing something or if it’s supposed to take a long time to update.
Automatic renewal alert notifications on desktop - too far ahead
Why do I get a Webroot app notification about renewing my subscription when I have 28 more days to do so? It pops up every time I turn my computer on (desktop - Windows 10). I’m not going to renew it until toward the end of this month. 1 week before I need to renew would be better, not a month before. Anyway to change this notification?
How do I learn about the infections that webroot is protecting my computer from
Hello. I have had webroot secureAnywhere on my computer for about 6 months and it just started picking up infected files. With other programs, I have been able to see which files were infected, where they were located and also get info about them. With webroot, it just tells me that it has protected me from 6 files and it list the last one. Latest threat removed from your devices: Filename: MDX3DriverInstaller.exe Malware type: Win32.LocalInfect.2 Thanks Steve
How do i change email address on the account?
I can no longer access the email address I used to create my account, and I forgot my Webroot password. So the “forgot password” link is useless since I will not receive the email with instructions to reset the password. I tried opening a support ticket, but it took six days to get a response, which was to call tech support. I tried that, but was on hold for more than an hour before giving up. So I have no access to the software. And when it auto renews later this year, I won't be able to stop it since I can’t access my account. What am I supposed to do to access my account?
Webroot Context Menu not there
This is an ongoing issue and I’ve emailed support about it but it was not resolved. But I’m asking here in case there is a solution they did not suggest. Windows 10 Webroot SecureAnywhere 22.214.171.124 When I right click an exe or .zip I want to have scanned, Webroot is not there. To scan a single file, I have to open Webroot >PC Security >Scan and Shields >Custom Scan >Custom >Add File/Folder >Find the file >Scan File. That is a lot of work to scan one file. I enjoy the comfort of knowing a file is safe to run but I’m also lazy at times. The Advanced Settings >Scan Settings >Enable Right-Click Scan in Windows Explorer box is checked. I’ve uninstalled Webroot. Reinstalled. Made sure box was checked. No change. Unclicked box, rebooted, clicked it again, rebooted. No change. First noticed on new PC install. Problem exists on other PC laptop. Any other ideas?
Cannot download anything
I cannot download any kind of data anymore. every time i try it, i get a Windows error message “ error- error while scanning for virus” but the data i want to download is safe. I checked if it has something to do with google chrome but that does not seem to be the case. Now i think the problem might bei Webroot. Can you tell me what i should to next?
Chrome webroot add-on no longer downloadable
Hello, I used to manually install the Webroot extension for Google Chrome through the following link: https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd Today I discovered that the URL is no longer working and reports a 404 error. Does someone know if there is a new URL? Thank you. Daniele
I believe that Webroot is interfering with Steam
A couple months ago some of my steam games like Garry’s Mod and Unturned have had problems finding community servers, I checked if it was the Windows firewall, the Hardware, Steam itself, but I couldn’t find any solution even after redownloading Windows, so the only remaining thing I believe might be interfering with Steam is Webroot. I have seen some posts online about Webroot being overprotective, and so I decided to check to see if maybe Webroot is blocking Steam, but when I checked it to no avail, but personally I still believe it might have something to do with Webroot, anyone know a solution for this?
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