Product Help & Discussions
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How do I change the key on managed endpoint when it doesn't respond from the web interface.
The renewal wasn't applied to the old key so it has now expired. The purchase has generated a new key and I can't get the endpoints to move to it. The endpoints are not accepting requests, or polling and if I try to open it from the desktop it says it is "managed". If I click on Refresh, I get a message saying it is web based so I don't have to do that anymore. Looks like I'm stuck.
600 million Samsung Galaxy phones exposed to hackers
[b]600 million Samsung Galaxy phones exposed to hackers[/b] Every Samsung Galaxy device -- from the S3 to the latest S6 -- has a significant flaw that lets in hackers, researchers have discovered. The vulnerability lives in the phones' keyboard software, which can't be deleted. The flaw potentially allows hackers to spy on anyone using a Samsung Galaxy phone. You can be exposed by using public or insecure Wi-Fi. But some researchers think users are exposed even on cell phone networks. [url=http://money.cnn.com/2015/06/17/technology/samsung-galaxy-hack/index.html]Read more >>[/url]
My Shockwave Daily Jigsaw Puzzle worked properly before installed my new Webroot not it does not sav
My Webroot Subscription expired so I purchased new one from Amazon & installed. My Shockwave Daily Puzzle does not work as it did before. It doesn't SAVE the puzzle I've been working on, does not save my "time" for rating of completed puzzle.
Cannot open ticket
I've been a customer for years and I am guessing hopping between email addresses to skirt the absurd auto-renew process has finally caught up to me. I am trying to install SecureAnywhere on my new install. I have a 5-license purchase. When I attempt to activate with my code, I get the message "Enter a valid keycode. If you continue to receive this message, contact SecureAnywhere support'. I am directly copying the code from the keycodes webpage. I imagine that the issue is that I reached my max installs, in which case I will need to release the license from another device. This is the issue: [b]When I go to open a support ticket and enter my email, the password prompt tells me I have an invalid password. I know the password is correct because I am able to log into the SecureAnywhere console.[/b] I believe the issue is that the passwords are jumbled. Can someone assist me? It is frustrating that you can't open a ticket or phone support without a login/password.
AMD Crimson ReLive Edition 17.5.1
[b]AMD Crimson ReLive Edition 17.5.1[/b] [u]Release Notes[/u] [url=http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-ReLive-Edition-17.5.1-Release-Notes.aspx]http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-ReLive-Edition-17.5.1-Release-Notes.aspx[/url] [u]Download Page[/u] [url=http://www.amd.com/en-us/markets/game/downloads]http://www.amd.com/en-us/markets/game/downloads[/url]
I just renewed my webroot security. Can I also install it on both my tablets for protection on them
I have just renewed my webroot security system on my laptop, can I do the same on my Android and my two tablets as well for the same price or do I have to purchase it for all my equipment? Thank You, Sheila D.
Agent Commands Download and Run is hit or miss.
Agent Commands Download and Run is hit or miss. On some machines it will download the file, an exe and run it no issue. On other machines it just doesn't work. 1) where does the file get downloaded so I can verify that part is working? 2) is there any log on the client to see what is going on? 3) any detailed information on this feature is greatly appericated. Thanks, Brad
Webroot Complete does not stay resident on Android Lollipop
Huawei Mate 2 running Lollipop Android. My Webroot Internet Security Complete stops when restarting or clearing active apps. Was fine for a month after install but this week stopped providing the resident indicator green shield on the notification bar even though the prompt for showing residence is checked in Webroot general settings. i have to manually start the app each time active programs are cleared from memory or on restart to have protection....
Screensaver not working
My screensave quit working when I uninstalled McAfee and went only with Webroot. Can the firewall be causing this. It won't go to sleep or activate firewall. I have tried changing it and turning it off and on. I can do a preview but when I leave it, it will not come on.
PS4 Firmware Update 2.51 Goes Live Today
A brand new system software update for the PlayStation 4 console is launching today, April 16, taking its firmware up to version 2.51. Unfortunately, Sony has yet to provide any actual details and users can't download it just yet. Keep an eye out for it here [url=https://www.playstation.com/en-us/support/system-updates/ps4/]https://www.playstation.com/en-us/support/system-updates/ps4/[/url] [url=http://games.softpedia.com/blog/PS4-Firmware-Update-2-51-Goes-Live-Today-April-16-478607.shtml]Full Article[/url]
secure anywhere states my mobile phone requires attention,however there are no notifications on webr
Secure anywhere state my mobile device requires attention. The device states there are no threats and and all shields are active. There are no notifications on the mobile device.What needs attention and how do I eliminate this alert?
Over time, I created three different "mywebrootanywhere" login accounts. Various Consoles were created for different companies. The idea was eventually to hand them off to office managers as time went on but this has not happened. Now, I want to forget the idea and just lump them all together into my one original account. Anybody know how to achieve this consolidation?
Now Play Super Mario 64 in your browser
[h2]Super Mario Fans can now enjoy playing Super Mario 64 in HD format on their browser[/h2]Super Mario 64, one of the first of its kind when video games allowed to move your gaming character in more than two dimensions. Super Mario was launched almost 24 years ago on Nintendo 64 platform and was very popular game which may seem pretty outdated now, but you still cant stop Mario Lovers including me from playing this HD recreation of Mario 64 in their browser. [video]https://www.youtube.com/watch?v=e8-2TF3Okyw[/video] [url=http://www.techworm.net/2015/03/now-play-super-mario-64-in-your-browser.html]Full Article[/url]
Why is my SMS blocking feature not actually blocking the text?Knowledge Base
[b]Question:[/b] Why am I still receiving blocked texts on my Android Device? [b]Answer:[/b] This is an issue that occurs because of limitations applied to the Android OS after the 4.4 update. For security reasons, third party applications are no longer able to offer this functionality without creating a default messenger application specifically for their product. [b]Question:[/b] Why does it show that it is being blocked? [b]Answer:[/b] Because technically, we are catching it and attempting to block the sms. We are simply not able to given the limitations provided. [b]Question:[/b] Will malicious links still be blocked? [b]Answer:[/b] Of course! You will still receive a notification in regards to a text containing a malicious link. This happens regardless of whether or not the number is in your block list. You can locate more information about this issue [url=https://code
Duplicate entries across multiple sites
I have yet to find a commonality, but random sites have been creating duplicate agent entries. I have found that a single machine could have anywhere from 1-3 duplicates, each checking in days or weeks behind the current/active agent; if that makes sense? Is there something we can do to resolve this issue? Thank you!
Why do some machines appear multiple times in my Webroot Account Dashboard?
I have two PC's and one Mac using Webroot on my subscription. However, when I just logged into my account dashboard for the first time in over a year, the dashboard claims 10 PC's are covered. It is counting the Mac once, but has four instances of one PC, and five instances of the other PC. What gives? There also does not appear to be any way of removing the duplicates.
Webroot Blocking IE Plugin
We have a Trendnet security appliance that is viewable through IE only and Websense is blocking the plugin that it uses from running. IE doesn't even acknowledge that it exists and prompts me to install the plugin everytime I connect. Webroot support hasn't solved the problem yet although I'm still going back and forth with them. I know it is Webroot because the system works as intended when I uninstall Webroot. Thanks for any suggestions all!
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