Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,468 Topics
- 9,976 Replies
I’ve being using webroot for over a month or 2 now but the issue of cleaning my quarantine files or restoring the ones I really need back is where I get pissed. I really need any assistance on this please I’ve tried everything possible but they don’t seem to work please help me
I cannot access/download/review ANY pdf files from any source on my computer. Not even to pay my bills. Webroot won't allow the download of Adobe. How can I change this? I am getting tired of going to the library for this when I have a perfectly good computer and printer at home. Help please!!
I just bought a new gaming mouse from Patriot [url=https://www.viper.patriotmemory.com/viperv570blackout]https://www.viper.patriotmemory.com/viperv570blackout [/url] I installed the software to be able to change DPI, rgb color, and gaming profile settings. Webroot didn't look at the program as a dangerous one upon installation and after however it did detect that the uninstall executable was "adware". I find this quite odd and are almost certain that this is a false positive as Patriot would not do anything as such. I tried selecting the "Restore" option but it still blocks it. How can I exclude it? And what do you guys think about this? [url=https://www.virustotal.com/#/file/db24de467d7f9b6bd1449764a9ee3f351ecbd6a8ab80304f8a379d007ad27520/detection]https://www.virustotal.com/#/file/db24de467d7f9b6bd1449764a9ee3f351ecbd6a8ab80304f8a379d007ad27520/detection[/url]
Hi and Happy New Year! :-) My Name is David Castro. I can't use Internet Explorer. When I do, popups take over the screen. It now does this with the AOL browser and Google Chrome. I ran Norton anti-virus and it showed my laptop had the Resultsbay Trojan Virus on my Laptop. But Norton was unable to completely remove Resultsbay from my computer. Can Webroot do this?
I'm using Macrium Recflect 7.1.3317 with WRSA and have been getting a "Backup aborted! - 'boot3-10-10.mrimg' Verification failed at <xx>% (Block <yyyyyy> hash value is incorrect)" error when verifying the backup. The backup destination is another machine on the network since I'm using a laptop and don't want to physically tie the laptop to the backup drive. I've tried setting reflectbin.exe and all the other executables in C:Program FilesMacriumReflect to "allow" in the "Block/Allow Files" tab in WRSA but the only way to get a clean backup is to disable Realtime Shield in WRSA. I don't want to manually go in to WSRA and disable Realtime Shield every time a scheduled backup and I'm betting there's no way to run a script or command line option to turn it off at the beginning of the backup then turn it back on when the backup completes. Does anyone have any ideas how to solve this issue? As a side note this issue only crops up when performing a differential image backup of the
Why oh why is this still an issue. Can I get mymediaforalexa scanned and cleared please, my poor SSD is getting filled up by this nonsense, please let us move these huge files to the cheap seats and onto spinning disk, I hate to waste my SSD on this junk. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/34875i72ED86D974AFAF62.png[/img]
Hi, Anybody here been infected with a virus lately although have Internet Security Plus?!!! I'm running loads of scans but WSA comes up with nothing. Internet been horribly slow and jittery, got cut off last night with message saying I needed to contact my ISP to gain access again. Just had a Virgin engineer out who said that there's nothing wrong with the equipment but probably got a virus on the laptop as any page I try to go to is somehow being diverted through another?! and to either do a clean re-install or get a new one. Also have had loads of telephone calls from scammers, last one said I was gonna lose my ISP toward the end of this month so to contact them back to be put thru to a technician - which I scoffed at and hung up!! Don't know what to do now, any thoughts peeps? :@
This last weekend, I migrated from an older Win 10 Pro to a new Win 10 Pro desktop. When setting up my default programs, Win 10 Settings would not show some of the programs I loaded (i.e., Chrome, Postbox plus several others). I worked with Microsoft Support for some time trying to figure out why Win 10 would not recognize them. Support eventually figured out it was WSA (ver. 188.8.131.52). I shut it down, uninstalled the programs and reinstalled them. BAM - there the programs were and I could change the defailt programs. Since then, I have tried to change another program default. Same problem. Again shut WSA down, installed the program and no problems. When I installed WSA seven months ago on the old PC, all these programs and default setting were already made on the old desktop. I am wondering if there is a tweak or secret to how to make WSA be more friendly wih Win 10. Do I need to add some URL exceptions or something to not have to go thru this every time I want to add a
[b]Hi, I am new here. I wonder how many of you use Glary Utilities? I had it on my old laptop, and it was great! Now that I got this new laptop, I got the Webroot Internet Security Plus on here. However, I miss a lot of the features of Glary and I was just wondering if it is safe to run Glary while I have this one installed from Webroot?[/b] [b]Thanks![/b]
Hi! Today I checked my monitored processes after a windows update and saw that a process named "SearchUI.exe" was being monitored. I calculated the hash of the program and looked it up on Webroot's site and VirusTotal. VT said 0/68 detected and Webroot's site said that the determination was good. Why is it being monitored if Webroot knows that it is good? Here's an image showing it. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/34209i220E439B94652C2C.png[/img] Thanks, Anthony.
Hello, I am new to WRSA and experiencing some uncomfortable behavior : my trackpad gestures (two fingers) got very slow. When I disable WRSA's protection, the trackpad returns back to its normal state. My computer runs Win 10 Pro 64 bits, an AMD A9-9420, 16 GB RAM (4 GB dedicated to the GPU). I have search the KB and didn't found something about. Do you have any idea about ? Many thanks
After I renewed my subscriptiion I still get the nag screen when my computer starts telling me that I am not protected. I have entered the new key twice but the screen just keeps poping up. The program says I am protected and have 362 more days on my subscription. The nag renewal says that I am not protected. Anyone have any ideas? Any help is appreciated.
Hi! Today I noticed slower performance than normal and connection issues. I checked my router and other devices and they were all connected fine. I then checked Webroot's active process list to see that many system files were suddenly in the "monitored" section. Why is this happening? Is it a repeat of April 2017? [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/33834i7FEE9CDCAE424F0E.png[/img]
Hello all, I have some strange behaviour with Webroot. I just installed my PC yesterday (again). Every time I open Corel VisualStudio for instance, I get a warning from Webroot that it wants to connect to the internet, please allow or disallow. Thusfar all fine... The problem is, that with that window the complete computer hangs. There is no way I can press any button or go to any other program; I can only press the reset switch. This did happen to me before, but I was on Windows 10 insider then. Now I'm on the Fall update, so I'd say normal daily use. The only way I can start these programs is by stopping Webroot, then starting and after use enabling Webroot again. Anybody else with this problem? Kind regards, Hans
In Internet Explorer -> Add - ons the option to remove is disabled. Webroot AV is no longer on the machine and hasn't been for some time. A colleague mentioned running these removal commands but I am not sure it will work: wrsa.exe -uninstall "C:Program FilesWebrootWRSA.exe" -uninstall "C:Program Files (x86)WebrootWRSA.exe" -uninstall How can I get rid of this ENABLED and unremovable Add-in?
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