Webroot® SecureAnywhere™ - Internet Security Plus
Webroot® SecureAnywhere™ - Internet Security Plus
- 2,477 Topics
- 9,961 Replies
I signed up for internet security plus Today to protect my Phone & laptop. So with the $35.99 deals sound like a good deal but checking my account I notices that my card was charged 3 times all of them for $59.51 & As far as my understanding was that the Charge was onetime for all my devices so why did i get the other 2 charges & How do I go about a refund on the two others charges?
Uninstalling "Webroot Secure Anywhere" and the Webroot Browser app from my Android (running Nougat). I tried going into settings-apps and just hitting Uninstall. Both [b]appear[/b] gone but doing that didn't clean [i][b]all[/b][/i] the Webroot files out. Could someone please tell me how to clean out the last of those files? From both the Webroot Secure Anywhere app [b]and[/b] the browser app? [b]I looked in Administrator Settings[/b] as one post advised, but neither program shows up there anymore, so that won't help or isn't the problem. I [b]also tried downloading an .exe file[/b] that supposedly helps uninstall the last of those Webroot files on Windows; but Android isn't Windows, and exe files won't run. (Nor am I geek enough, sigh, to tweak anything. No real idea what I'm doing here.) Help? Thanks!!
Hats off to Webroot Staff for clearing up to spam postings. Ive noticed a void however while searching the various topics and wondered if the Staff could comment. Not so long ago there was a super valuable group of Forum Wizards who would come to the rescue of Webroot customers who had a question or an issue. Lately I have noticed that when a customer has a question the responders are always suggesting to open a support ticket. Where have all those Wizards ( not that the Webroot staff aint wizards ) gone to ???? Folks like Jasper the Rasper and Sheltieuk and Acooldozen and Muddy7 and Baldrick and J.P.and especially Sherry; used to reply with a solution in the blink of an eye To open up a support ticket seems a waste of time and a burden on the technicians compared to those Wizards who used to faithfully reply in a matter of moments. Thumbs up for correcting the spam issue but its now time to bring back the Forum Wizards.
I am using Webroot's browser SecureWeb on my Android phone. If I want to download an image I hold my finger on the image and a "Download image" prompt is displayed. I then get an icon in my notifications on top that looks like a cloud with says Download failed. I do not get this issue using the Android browser nor with Chrome. Is there a setting I can change to allow me to download images using SecureWeb?
I just went through a problem with Webroot SecureAnywhere Internet Security Plus on Windows 10 operating system where I tried to run an AutoDesk self-extracting zip executable program. The program created a new folder where I specified on each attempt, but failed to continue with any file extractions. I looked at the Block/Allow files on webroot, but this program was not listed. However Windows 10 showed this program in both detailed and undetailed view for task manager. I double-clicked this executable to start it. On one attempt I let the process continue long enough that my entire computer hung up where mouse and keyboard became unresponsive. I had to put the computer into hibernation mode to escape. When I exited hibernation mode, I disabled the firewall in webroot and the program imediately extracted the files and allowed me to install AutoCad on the PC. 1) Does webroot normally detect that a double-clicked executable is being blocked as
How is it that a Company that specializes in Internet Security cant rid its own self from a mentally challenged poster who spams an imaginary Support Digits day in and day out ? Its quite apparent that the new and improved mode of operation is seriously lacking.Ive been a user of Webroot for quite some time but my tolerance is being tested with an abundance of spam that Webroot cant seem to get rid of. Earlier today I tried to send a private message but was denied because of " Bad Words " Well........there were no bad words in my message but Webroot told me that a digit was a bad word so I spelled out the digit using letters. When I attempted to send the message I got a big Red warning that I had used up my total sum of private messages for the day and to try sending it later. So once again I ask.....whats up with Webroot and can they clean up their act ? Absolutely and quite sincerely, Robert
I am using Webroot Internet security plus V22.214.171.124 on a Windows Home Premium desktop PC. Since V126.96.36.199 & now V188.8.131.52 I am getting the UAC prompt each time I start my windows 7 pcs I have 2. Before these versions all was fine. The UAC settings are set at default on both pcs please advise.
Hi People: Question: The above "password stealer" has snuck by Webroot and the Windows Defender [b]twice[/b] this week! First: How did that sneak by Webroot? I scan religiously every day. Second: How is it that Windows Defender has found this two times even after removal? This is a very clever "password stealer" or Webroot and Windows Defender are not doing the job! Does anyone have any ideas as I am starting to worry. As always, thanks for your help.
Good morning all, wishing you all less burdens and brighter hope for the new year, I for one am extremely grateful for all the things I DO NOT have. I know Webroot is not intended for this, but I"m wondering, if I there is a way for webroot to remove a program that dosen't have a uninstall for it?? Problem being that Best Buy (at the store) had tried to install Trend antivirus when I first bought the "Beast" but it didn't install right, so I had purchased Webroot. Now all the files from Trend are still on the "Beast", and no uninstall option. and wonderful Geek Squad keeps ignoring it when I ask them about it. That being said, could I use webroot to remove it if I use the manual threat removal tool? since it removes the registry etc. files
Greetings all and Happy New Year. Although I have renewed my Internet Security Plus for another year, I still get a pop up indicating my service is up soon and to renew it. Is there a way to delete this notice.. at least for another 365 days. Much obliged to all at Webroot.
I have used Webroot's re-branded Last Pass password manager for years. Since all my passwords are stored online now, I added two-factor authentication via the console. Things were good, until I had to perform a factory reset on my phone, the device used to obtain the authentication code. Now, I am unable to log into the password manager because the link to remove authentication is broken. When I click on it, a Webroot page ([url=https://my.webroot.com/?action=resendValidation&username=************%40gmail.com&lang=en-US)appears]https://my.webroot.com/?action=resendValidation&username=************%40gmail.com&lang=en-US)appears[/url] telling me that an email to verify my request was sent to my email address. When I click the link that says "Verify Request", I am greeted with another Webroot page that says the link has expired ([url=https://my.webroot.com/?linkCode=4d57505551544d4f5349828a8d9196&md5=b4928ec76e91261b97ccbb70c39f9109&
on my current Internet Security Plus. I have a new disc being delivered on Thursday Afternoon. Should I wait until my current one expires and then reapply or can I re-up later today and have those left over 30 days added to the newish 365 days ? May everyone have a safe and prosperous New Year !
This morning when I started chrome and wanted to log in to a website I was unable to find the password manager toolbar. I checked the extensions and it was there but Google advised that it was corrupted and shouldn't be used. I deleted it and went to the Google store to find the download, but there was no download in the Google store. What happened to it? Does Google think it has a vulnerability and shouldn't be used? Is that why it is unavailable? On a second computer, the chrome also had no web root pass manager icon, and it also, in the "managing extensions" section informed that Web Root Pass Manager 2.5.5 "may have been corrupted". Chrome will not allow me to enable it. What can I do to the web root password manager?
[b]Hi everyone,[/b] [b]I had downloaded Webroot Internet security plus following purchasing the software license for three devices. When I entered the keycode it went through and the software was up and running. I then took that same keycode and put it in the second laptop and I received a prompt that said, "Invalid keycode". That was strange I never had any issue in the past. I tried entering the keycode again and before my eyes, the keycode changed. :S I went back to the first laptop again to check the keycode and it had changed to the same exact one that gave the "invalid keycode". [/b] [b]My question then becomes, has anyone ever experienced this? Is this something new?[/b] [b]Thanks a bunch![/b]
Hi everyone! I'm just going through the process of joining up to the 'Pinterest' website but now having second thoughts. It seems Im going to have to download their 'Pinterest browser button' and wonder if anyone can let me know if this will be OK and if any of you have had any problems with the site. Any help will be fantastic peeps! :) Linda.
Greeting Webroot community and expert ! Now, I have a challenge for you...I real one... Forget what you know...don't copie and past a known kb procedure, everyting and more was tried...and don't make the classic submit a support suggestion, it's already done since few day...and the expert struggle... Here's the challenge...I will make the long story short... OS : Window 10 64 bits with creator fall update Was on my previous WSA client version 184.108.40.206...everything work...only hapiness... 1. WSA upgrade to version 220.127.116.11...upgrade seem okay...life is good... 2. Open my Chrome browser...the Webroot web filter extention is sudenlly grayed...and the message the Webroot need to be installed and activated to enable the exention...Huh? okay that fine...I reboot 3. Ouch, Webroot client doesn't load on startup and Window security center shoot the message that the computer is unprotected (no antivrus enable)...I take a breath...okay
Greetings Forum...should I temporarily shut down Webroot when Windows decides to do an update? Reason I ask is because when they do an update ( the big ones ) it literally takes hours and hours for it to download and install. The recent " feature update " took over 9 hours to complete. My Internet provider is ATT and I have the ATT 768Kbps version... ( that's their BASIC ) Just did a speed test and here are the results. 0.77Mbps download speed... and 0.34Mbps upload speed.The Latency is 35ms. Will turning off the Webroot for these bigly type updates help with the installation speed or am I going to just live with the slowness. I realize that there are different speeds available but being on a tight budget I'm unable to opt in for them. Currently pay $ 42.00 a Month for the "basic ATT plan. Much obliged for any replies and wishing everyone the best .
Flags showing whether sites are safe or unsafe are no longer showing up. I see this question has been asked previously (2014) but I don't see a recent question on it. I am using Mozilla Firefox and Windows 10. I checked Internet Explorer (Ver 11) and they do show up there, however, I don't like IE.
Hello: I have purchased the Webroot Internet Security Plus product but the heading reads 'Webroot Secure Anywhere'. Shouldn't this be titled 'Webroot Internet Security Plus' so we know which product we have? regards, Richard Magerowski email@example.com
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