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BrainSelFresh Face

asked in Webroot® Consumer/Business - for Macs

Mounted drives scanning regardless of Advanced Options setting

Hi, there.   I have opened up a case with Webroot support, but I thought I'd post something here as well.   Has anyone noticed the latest version of Webroot SecureAnywhere for Mac (9.0.7.44: 775) scanning mounted drives (ie...Time Machine Backups) regardless of the "Scan mounted drives" setting in Advanced Settings --> Scan options being unchecked?   I have tried removing and reinstalling both the traditional way (shutting down SecureAnywhere and dragging the application to the trash prompting the uninstall) and through the terminal (sudo /usr/local/bin/WSDaemon -u ).   Has anyone else noticed this?  I have three High Sierra Macs all doing the same thing.  It started with this version of SecureAnywhere.   Just curious...

5 years ago

rcw4321New Voice

posted in Webroot® SecureAnywhere™ - Antivirus

System Analyzer automatically starting

(empty)

9 years ago

Silver0066Fresh Face

posted in Webroot® SecureAnywhere™ - Internet Security Plus

Firewall does not show the options to "Warn if any new, untrusted process connects to the Internet."

The Firewall Advanced Settings do not show the options for the various outbound choices shown in User Manual.   Win 10 64 bit.   Is this a bug or a limitation of the Trial?

8 years ago

casproulNew Voice

posted in Webroot® SecureAnywhere™ - Internet Security Plus

aktiffkPopular Voice

asked in Webroot® SecureAnywhere™ - Antivirus

firewall sugestion and way to configure webroot to agresive mode and test like eicar

My final cuestion was i want to configure webroot in more agresive mode i know webroot dont scan on acces it only on execute, when a malware ineracts whith the pc and block it, but i want to test it safetly not whith malware but yes whith eicar, and want to know if ie 11 was compatible whith webroot.   Second one i want you sugest me a fw not windows 8 embebed or comodo fw    Third one i have a life time licence of win patrol can i use it whith sugested fw and webroot?   Are a way to configure webroot to agresive mode?

9 years ago

remixedcatCommunity Leader

asked in Webroot® SecureAnywhere™ - Antivirus

Error code: ERR_SSL_PROTOCOL_ERROR

I've been having this error in google chrome since 2 weeks ago when there was an update for the browser.   Error code: ERR_SSL_PROTOCOL_ERROR    People say it's related to the new SSL modifications google is doing.   People on other forums are saying to disable SSL scanning in anti virus software from another brand and I do not see this option in Webroot.   There was someone that didn't have the other brand was mentioned and they had yet another brand that had the same issue.   Anyone here on Google chrome that has this error? 

4 years ago

bdpackNew Voice

posted in Webroot® SecureAnywhere™ - Complete

Webroot extensions in Google Chrome have corrupted. Re install of extensions does not fix them.

7 years ago

skribb

asked in Webroot® SecureAnywhere™ - Antivirus

Remove "permanently erase" context menu option

Hi I was wondering if it is possible to remove the "permanently erase with webroot" context menu option? :D

10 years ago

BoerenkoolMetWorstCommunity Leader

asked in Webroot® SecureAnywhere™ - Antivirus

Identity shield fails MitB simulators

[url=http://www.mrg-effitas.com/current-tests/]http://www.mrg-effitas.com/current-tests/[/url] [url=https://www.wilderssecurity.com/showthread.php?t=336128]https://www.wilderssecurity.com/showthread.php?t=336128[/url]

10 years ago

WaspUK1966New Voice

asked in Webroot® SecureAnywhere™ - Antivirus

Will WSA work with Internet Explorer 11

[b]I notice IE11 is now listed in Windows Updates as "important". I currently have IE9 on Windows 7 64bit. I do not have a touch screen and use keyboard/mouse to navigate web etc. Does WSA work with it, ie as regards safe search ticks etc, and is it worth upgrading to IE 11 in the first place?[/b] [b]George[/b]

10 years ago

venus60Popular Voice

asked in Webroot® SecureAnywhere™ - Complete

RE: Queued pua.system.protector

please help..   I was told there is this place t do download a video editing Codec,  when i went there and downloaded the video codec i got many warnings  and now the secure anywhere is been trying to delete this infection. the thing is the slider is not going any where. I a using my other computer, i already disscounected my other computer from the internet.   also, I am using the Revo uninstaller at the same time to uninstall the few other programs that came with this thread Any help please, one of those programs are Jump Flip, Haali Media splitter ffdshow

9 years ago

bogeyman459New Voice

asked in Webroot® SecureAnywhere™ - Internet Security Plus

can not access program on my system

i have no problem getting online and accessing my account, but i have lost control over the webroot program on my system due to some sort of password problem. i can not make any changes whatsoever in the way the program behaves because i keep getting a "The password entered was incorrect." error message, this also affects the webroot toolbar in my browser as i can not access it either. Please help! Thank you for your time and consideration. Your cooperation will be greatly appreciated!

9 years ago

PartyPeteNew Voice

asked in Webroot® SecureAnywhere™ - Complete

Automatic Login for password management is not Automatic

When using the password managagement feature I want to be able to type in a site and have it log me in automatically without having to click the autofill popup. If I check the password section of the mywebroot console, the sites I want to auto login to have the boxes checked for automatic fill and automatic login. Is there a way to do this without clicking the autofill button at every login page?

9 years ago

blamousFresh Face

asked in Webroot® SecureAnywhere™ - Internet Security Plus

Trouble loading web pages since install

Hey guys. Love Webroot and push it hard at work (bestbuy). I installed it on all my machines/phones/tablets. One thing I noticed since I installed on my desktop is that I am having trouble fully loading a lot of web pages - not all pages, but quite a few. It is only after I hit the refresh button that the page will fully load.   It does not seem to be a cache issue, as it will happen on the same pages repeatedly. I do know that it has only started happening since I installed the software, and I haven't changed/installed anything else on my system since that might be causing it.   Any ideas? Are there settings I can tweak?   Thanks for any help.

9 years ago

LauraBPopular Voice

posted in Webroot® SecureAnywhere™ - Complete

How can I get the Passwords console page and toolbar to play together?

Hi, folks,   My site records aren't always getting correctly stored when I generate a password and save it via the Passwords toolbar. So when I create or modify a site record, I log out of the site, close the window, then go to Passwords in the WSA console to inspect the site record, launch and test.   The hitch is that the console doesn't update after I create or update a site record. Every time I make a change via the toolbar, I have to kick the console in the head to get the site data to refresh. Because I haven't found a better way, I use the browser controls to refresh, and that means I have to reauthenticate. That is a pain if I have to do a string of tweaks to get a site record right.   How can I get the Passwords console page and toolbar to play together better?   Thanks,   LauraB   (edits: grammar and duplicate signatures)

9 years ago

slhayesCommunity Guide

asked in Webroot® SecureAnywhere™ - Complete

Is Web Root blocking my access to my bank?

I am trying to update my Quicken online and I can't get in. Is it because of my bank or do I have to do something on WebRoot to get into my accounts?

11 years ago

ams963Bronze VIP

asked in Webroot® SecureAnywhere™ - Antivirus

Site blocked- FP?

Hi,   [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/4172i62314122B9181922.png[/img]   The website was blocked by WSA. I knew this was a clean site but wasn't sure as sites are comprimised often.   So is this a FP? Or is the site okay?   Best Wishes, Amit

9 years ago

AlexhousekNew Voice

asked in Webroot® SecureAnywhere™ - Complete

2 Questions for Newbie

1.  I've had WSA IS installed for about a month or so.  I'm just learning about using it.  However, I couldn't pass up the NewEgg deal of 5-user WSA Complete.  Can I add on this new license to my current license even though they are different versions?  If not, should I update with the new license key or just hold off until my current license expires?   2.  I purchased the 5 -user license for my family members.  I talked my son into reluctantly installing WSA.  But, it apparently caused a problem for him and now he's mad at me.  The problem it apparently caused is related to WinAmp.  A quote from his was "I'm not impressed with it deleting all my playlists and preferences in Winamp."  Does anyone have any experience with this and/or why it happened or what to do about it?

9 years ago

MijinFresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Once a Trojan is executed is it too late?

I ran something that turned out to probably be a trojan by allowing it once because I trusted the software which was probably really stupid, I ended up using webroot to remove it. Is it too late for my computer now even though it's removed? Do I need to essentially reformat clean my pc? Scan shows nothing, but still I guess in theory just because the trojan generator is gone it could still be running what ever it put on my computer right? I'm ignorant when it comes to this stuff.  

7 years ago

superssjdanCommunity Leader

asked in Webroot® SecureAnywhere™ - Complete

www.adobe.com

Hello everyone.It's been awhile.I noticed while navigating to [url=http://www.adobe.com]www.adobe.com[/url] that i now get a notice saying the site contains malicious content and then the buttons to block or allow.I opted to just close the window to be safe.Has anyone else encountered this issue?Thanks for your time

11 years ago

mightymo117Fresh Face

asked in Webroot® SecureAnywhere™ - Antivirus

Details on how to recover from a Ransomware attack

Hello all, I'm fairly new to Webroot.  I had a couple of questions on what is needed to recover a system that is hit by Ransomware. Sorry, I've searched until i'm sick of looking for answers.  I decided to try posting my questions instead.  If there is a guide for this already, can someone please point me in the right direction?     Say I get hit with Ransomware and my entire system is encrypted and no longer usable.   1.  What steps do I need to do at that point?   2.  Do I need to log into [b]my.webrootanywhere.com/[/b] from another PC and try to recover my system? 2.  What information do I need to provide to Webroot support for them to try to remotely restore the system?   Basically I want to create an "emergency recovery kit" with details on recovery steps, Webroot contact information, my account info., etc.  I want to keep this information external to my computer so that if it goes down, I have all the information ne

6 years ago

tlatpeaceNew Voice

asked in Webroot® SecureAnywhere™ - Complete

Webroot Password manager no longer works anywhere!

I find that Password manager doesn't work on ANY browser! Am I wrong?? I even tried the tip that I found of rolling my firefox browser back to previous version, with no luck. (Originally I used Chrome) When will this be fixed? I cannot even access my passwords AT ALL!!! NOT HAPPY.

4 years ago

FunkyecatNew Voice

asked in Webroot® SecureAnywhere™ - Antivirus

Webroot Filtering extension

The Webroot Filtering extension does not show up in Firefox (It is activated)

3 years ago

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