Webroot Mobile Security for Android
Support for our Android mobile apps.
- 939 Topics
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My Visual Land Android tablet does not show up as protected on the console page. If I uninstall Webroot Anywhere Mobile from Google Play and re-install it, the console recognizes it for a few hours, but reverts to all zeros the next day. If it gets lost or stolen, I cannot locate it or lock it. Support has been no help at all after three tries and don't seem to comprehend the problem. They keep saying install Webroot Secure Browser, but it is not listed in Google Play because evidently it is not compatible with my tablet. They keep saying reinstall the free app, but don't install Webroot Complete. So, I really don't know if the installed app is getting up to date definitions to run its scans since it's all 0's on the website console. I don't have password access and have to depend on Last Pass which is awkward. I paid for the update to have Webroot Premier on the tablet. I have another console that shows my computers, and are Webroo
I don't have an iphone. Just use the flip version. My wife is getting a new iphone Friday and was wondering can we load Webroot mobile app? And how do we do this. I am having a family member show her helpful tips on using it. Or does she even need it? Not sure. I read that iphones can get bugs but not sure. Anything you can share is appreciated.
Customer Service, I am trying to load Secure Anywhere in my Samsung Tablet. I need a SecureAnywhere Keycode. Where do I get that? I have tried inputting my secureity code but that doesn't seem to work. Any ideas???? Jim Duval [b](Edited for security[/b])