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Webroot® SecureAnywhere™ - Complete

Webroot® SecureAnywhere™ - Complete

3,832 Topics
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LFernFresh Face

asked in Webroot® SecureAnywhere™ - Complete

Password Manager and new keycode

I have purchased a new Keycode for the Secure Anywhere Complete package upon reaching the expiration for last year’s subscription to the same product. I can’t find a way to move my password manager account to my new keycode. Other messages with a similar problem say contact support. I have contacted support and have had a message in the queue for 4 days without a response. I then tried to call support. The phone message says please, contact them online through the online message system and if you stay on the phone that the wait time is 25 minutes. I’m not going to wait on hold for 25 minutes. So what am I supposed to do? Other discussion messages with the same problem have just had the moderator step in and take care of it. Some have suggested just renewing the way they want you to, for the $79.99 renewal fee. Not going to do that either. This new keycode for the Complete package cost me $29.99. This product is not worth $80 to me. If that were my only option, I’d buy something else

3 years ago

randalpoirierFresh Face

asked in Webroot® SecureAnywhere™ - Complete

no antispyware notice

Webroot installed by Geek squad with MS10 Pro & fresh SSD on my PC. I’ve used Webroot for years and love it but never recall seeing this notice after running system analyzer, “No antispyware installed”.

3 years ago

gwzapoFresh Face

posted in Webroot® SecureAnywhere™ - Complete

2FA just goes into a loop and never access the account. As a result I cannot use password manager

I was offered to use 2FA and so used the Google Authenticator. I don’t think the Google Authenticator and Webroot is in sync. I’ve tried three times already and get the same loop. I would like to get this resolved as soon as possible or get my money back.

3 years ago

yebo1Fresh Face

posted in Webroot® SecureAnywhere™ - Complete

Webroot Storage

Does Webroot STORAGE work like DROPBOX?

3 years ago

thewampNew Voice

asked in Webroot® SecureAnywhere™ - Complete

System Analyzer tells me Spyware Protection is disabled

System Analyzer Results Threats !An antispyware product is installed but not protection the system Per: SysAnalyzerLog-Mon_2019-12-30_07-09-31.log-Notepad System Security ---------------------------------------------------------------- Virus Protection Windows Defender (Disabled) Virus Protection Webroot SecureAnywhere (Enabled, Up to date) Spyware Protection Windows Defender (Disabled) <-----NOTE Spyware Protection Webroot SecureAnywhere (Disabled) <-----NOTE Windows Firewall Enabled and Active How can I enable Spyware Protection in one or both applications?

3 years ago

Marleny123New Member

asked in Webroot® SecureAnywhere™ - Complete

Webroot Download on my device?

I purchased a Webroot security software in stores that can be used for 6 computers, however I am unable to download the software into my computer. It keeps telling me to purchase the software online which makes no sense because I've already purchased it in stores.

3 years ago

XtypeFresh Face

posted in Webroot® SecureAnywhere™ - Complete

Webroot AV-Test Score

Why in 2019 does Webroot (Business) score so badly when tested with AV Test. https://www.av-test.org/en/antivirus/business-windows-client/manufacturer/webroot/ WR has not detected a lot of malware on my client PC’s but then again neither did Malwarebytes when I tested it in them…. Regards, XT

3 years ago

photoguychadFresh Face

asked in Webroot® SecureAnywhere™ - Complete

Windows Notification Center keep saying that WIndows Defener and Webroot are both turned off.

I get notifications multpile times a day that both Webroot and Windows defender are turned off. This has happened since I had to uninstall and then reinstall Webroot to my computer. I am thinkinging there were possibly some files that didn’t fully get removed during the install that are now causing an issue with windows recognizing webroot. Please let me know how this can be fixed. I am concerned by it not only because it is annoying, but I do not want my computer left vulnerable since my webroot program now seems to freeze, hang, or close it self down at random times. I am on Windows Home, Dell Inspirion 7777, Please advise.

3 years ago

MexolFresh Face

asked in Webroot® SecureAnywhere™ - Complete

Secure Anywhere 9.0.27.49 slows down printing to KonicaMinolta C220

I found that computers with latest Windows will get the latest Webroot update 9.0.27.49 and after that network printing to Konica Minolta C220 will slow down 10 sec per job. The problem can be reproduced. It will not affect Windows 1909 18363.476 and Webroot 9.0.26.61 but after updating to 9.0.27.49 printing will slow down. If I disable webroot it will be quick again.

3 years ago

krahlNew Voice

asked in Webroot® SecureAnywhere™ - Complete

Background scan issue

Whenever my pc does a background scan and the little green box pops up to tell me all is ok I have started getting a windows message in the notification area telling me to check my antivirus as webroot and defender are off, which they are not as I can see and interact with them in the taskbar. This only started happening a week or so ago and I didn't worry to much about it at the time, but now I am wondering what's going on

3 years ago

ChefmarkFresh Face

asked in Webroot® SecureAnywhere™ - Complete

Rfactor 2 Racing rooms not loading

I play both project cars and Rfactor2 racing games and the game loads but The rooms for racing ar not loading, I only get a few, like 3 and I know there are over 400 on rfactor and 100 races in project cars When I disable webroot everything works great. Any help would be appreciated

3 years ago

durantashCommunity Leader

asked in Webroot® SecureAnywhere™ - Complete

download latest version Webroot

Hi, At 4 NOV 2019 , webroot release 9.0.27.49 version for windows. but when i try download from these links ( 1 - 2 ) , files are old version. Regards , Amir Durantash

3 years ago

Kev914Community Leader

asked in Webroot® SecureAnywhere™ - Complete

webroot Bestbuy vs standalone

I had the standalone version of Webroot complete installed on my machine. I had to upgrade my c drive to a larger size. I took it to bestbuy to have the work done. They said they were unable to clone it so they installed a fresh install of windows 10 pro. They put their version of webroot on as part of the package. Do you know if the Bestbuy version includes LastPass. If not, do I need to uninstall their version and install my original version to get LastPass bacK. TKANKS

3 years ago

Kev914Community Leader

asked in Webroot® SecureAnywhere™ - Complete

Webroot extensions

Is anyone having trouble with the Webroot extensions in firefox? Half the time the icon is grayed out and if I click on the icon, it will say that Webroot must be installed and running and I have 351 days left on my account.

3 years ago

PRHL

asked in Webroot® SecureAnywhere™ - Complete

3 days alreaday ! How come I haven't received any reply yet from your Technical Support?

Dear Webroot,What’s going on with your Technical Support? I sent a request three days ago because the Auto Renewal (which I paid for in September) did not work as promised!I’m VERY disappointed.

3 years ago

jaap.vanderveldeFresh Face

asked in Webroot® SecureAnywhere™ - Complete

Kev914Community Leader

asked in Webroot® SecureAnywhere™ - Complete

Had to reinstall Webroot

because every time I started the computer, it would ask me if I wanted to allow it to make changes to the computer. I think that means it had crashed. In any case, I went to the webroot website and downloaded the installer. I did search for Webroot Secure Anywhere complete, made sure it was the webroot website and then downloaded. But how do you know for sure which version you have? Is the installer the same for all versions and you keycode determines which version you have? Thanks

3 years ago

Webroot SpaceNew Voice

posted in Webroot® SecureAnywhere™ - Complete

My opinion and review about Webroot

Hello Webroot friends! I bought Webroot Complete yesterday for 5 devices, want to try it and do some review about mentioned antivirus. My opinions about Webroot are: Positive: [list=1] [*]I was suprised when saw Web Based Control Managment for all your products. You can send commands to other PCs that are protected by Webroot, do a scan, restart etc. It's just amazing addon by Webroot. [*]Was also very satisfied how small impact does it have on PC memory, almost like it does not exist. No impact, very small but powerful. [*]You also get 25GB space on cloud which you can access from anywhere! You can always log in and take some documents which you need, anywhere, anytime. Thats amazing too. [*]Very fast and easy install, you can also randomize letters in install directory which infected machine will not recognize its an antivirus and won't be able to block it. [*]Fast scans and powerful signatures! [/list] Negative: [list=1] [*]At first I had a problem after downloading an Trial ver

3 years ago

yogibear

asked in Webroot® SecureAnywhere™ - Complete

Is it possible to upgrade from 'Plus' to 'Complete' without without getting charged the full amount?

As the title suggests. I always end up with a full blown version of 'complete' in my cart. I still have have nearly 350 days left on 'Plus'.

3 years ago

MiniBBNew Voice

asked in Webroot® SecureAnywhere™ - Complete

Logins

Two Issues on Secure Anywhere - [list=1] [*]on my Desktop PC shows the infected report copied & pasted below. But doesn't tell me what to do with it? [*]Can successfully log into my account on Android mobile, but Webroot will not accept my same login details when trying to log into Reset Password or Security Code as two fixes need attention. It states a new password email has been sent to me but there are no emails in my gmail inbox. [/list]I'm really so frustrated with Webroot and not being a very techie person find all this stressful. Please can you help me. [list] [*][url=https://mypcsecurity.webrootanywhere.com/consumer.aspx?pxsc=V8prLFeHRKlnuh43RN/FaZXFqfRgdgikyWySLVVYKQayGyudvoGWEqVnNNZpRcisQiWhmKQ4u3/im70zSoNg+lBV770P5A2O9Kk6JR1TuuVyiJoXqVYcAkSgwOaItPShwfVKF+2tF4Ng7CqWEtXoQsijW53Dw5r1J0g7keS1kC8LLL8xvcsN+r4GZcoCQbzDlrV/P/C00LdaYFuSElufVBCYIoKBVXAJKahKkVBNZFs=#about][b]About[/b][/url] [*][url=https://mypcsecurity.webrootanywhere.com/consumer.aspx?pxsc=V8prLFeHRKlnuh43RN/Fa

3 years ago

nca123New Member

asked in Webroot® SecureAnywhere™ - Complete

How to allow access for a certain program on PC

When I run program that works with browser, Webroot block it. Turn off Webroot, works fine. How do I allow access? Checked firewall while running. Nothing shows as blocked.

3 years ago

OffutticusFresh Face

asked in Webroot® SecureAnywhere™ - Complete

List of processes blocked

I've had a lot of odd things popped up by Webroot as needing permission to connect to internet. I've blocked them because I haven't installed anything. I finally have the time to go back over them and figure out what they are but I can't find a list of what I've blocked. I did find "block/allow files" tab in the PC Security settings. But it is only 2 files from a while back. Where would I find these recently blocked .exe files listed? Win 10, Webroot Complete

3 years ago

johnvelNew Voice

asked in Webroot® SecureAnywhere™ - Complete

details wanted on backup

Is Webroot backup incremental or differential?

3 years ago

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